Apple MC936LL/A manual Problem, Meet Solution

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Occasionally, you may have a problem while working with your Mac mini. Read on for troubleshooting tips to try when you have a problem. You can also find more troubleshooting information in Help Center, or on the Mac mini Service & Support website at www.apple.com/support/macmini.

When you have a problem with your Mac mini, there’s usually a simple and quick solution. Think about the conditions that led up to the problem. Making a note of things you did before the problem occurred will help you narrow down possible causes and find the answers you need. Things to note include:

ÂÂ The applications you were using when the problem occurred. Problems that occur only with a specific application may indicate that the application is incompatible with the version of Mac OS installed on your computer.

ÂÂ Any new software that you installed, especially software that added items to the System folder.

ÂÂ Any new hardware that you installed, such as additional memory or a peripheral.

WARNING:  Do not attempt to open your Mac mini, except to install memory. If your Mac mini needs service, see “Learning More, Service, and Support” on page 62 for information about how to contact an Apple Authorized Service Provider or Apple for service. Your Mac mini doesn’t have any user-serviceable parts, except the memory.

48Chapter 4   Problem, Meet Solution

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Contents Page Welcome to your Mac mini OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your Mac mini Ready, Set Up, Go Connect the USB cable from your keyboard and mouse Using a Wireless Keyboard, Magic Mouse, or Magic Trackpad Connect a display cable to the Hdmi port or Thunderbolt port Press the power button on the back to turn on your Mac mini Setting Up with Setup Assistant To set up your Mac miniReady, Set Up, Go Setting Up with Server Assistant Setting Up DVD or CD Sharing Customize your desktop and set your preferencesMac or Windows computer Wireless base station To enable DVD or CD Sharing, if your other computer is a Mac Migrating Information to Your Mac mini To use a shared DVD or CDGetting Additional Information onto Your Mac mini Putting Your Mac mini to Sleep or Shutting It DownPutting Your Mac mini to Sleep Shutting Down Your Mac mini To put your Mac mini to sleep, do one of the followingPage Life with Your Mac mini Page Life with Your Mac mini What’s on the Front of Your Mac mini Power indicator light What’s on the Back of Your Mac mini Hdmi Hdmi~ Power port Using the Apple Remote Apple Remote canTo use the Apple Remote Pairing Your Apple Remote Turning Off IR ReceptionTo pair an Apple Remote and your Mac mini To unpair an Apple Remote and your Mac miniUsing SD Cards Getting AnswersTo insert an SD card To open Help CenterMore Information SeeTo learn about See Boost Your Memory Boost Your Memory Installing Memory Turn off your Mac miniDisconnect all cables Remove the bottom cover Remove the original memory modules Install the new modules Replace the bottom cover Reconnect the cables Check the new memoryProblem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your Mac mini An Ounce of PreventionIf your Mac mini won’t respond or the pointer won’t move If your Mac mini doesn’t turn on or start up If your date and time settings get lost repeatedly Repairing, Restoring, or Reinstalling Mac OS X Software Use the Mac OS X Utilities application toTo connect via a Wi-Fi network To open the Mac OS X Utilities applicationRepairing a Disk with Disk Utility Restoring Information Using a Time Machine BackupReinstalling Mac OS X and Apple Applications Restoring Your Computer to Its Factory Settings Checking for a Hardware Problem To use Apple Hardware TestProblems with Your Internet Connection To use Network DiagnosticsCable Modem, DSL Modem, and LAN Internet Connections To enter PPPoE settings PPPoE ConnectionsProblems with Wireless Communication Network ConnectionsTo check for updated software Keeping Your Software Up to DateLearning More, Service, and Support Online Resources Onscreen HelpSystem Information AppleCare Service and Support Locating Your Product Serial Number Country Phone WebsiteLast, but Not Least Important Safety Information Last, but Not LeastDo Not Make Repairs Yourself Important Handling Information ÂÂ Maximum operating altitude 10,000 feet 3048 metersLast, but Not Least Understanding Ergonomics KeyboardMouse ChairDisplay Apple and the Environment Regulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement Taiwan Battery Statement Chinese Battery Statement Page Looking for Something? Index Looking for Something? Page Simultaneously published in the United States and Canada