Apple MC936LL/A manual AppleCare Service and Support

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AppleCare Service and Support

Your Mac mini comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider (AASP). You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed in the table.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your Mac mini serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply.

Apple also offers expert support for Mac OS X Server. Beyond the scope of the complimentary 90-day support, these products offer assistance with in-depth technical issues for one full year.

AppleCare OS Support delivers consultative telephone and email support for networking and workflow issues in Mac OS X Lion Server environments. AppleCare Help Desk Support provides graphical user interface–level assistance with Mac OS X Server network configuration and server administration. AppleCare OS Support plans also include support for command-line tools and mixed platform integration. Choose from three levels of AppleCare OS Support—Select, Preferred, or Alliance. For more information, visit www.apple.com/support/products/enterprise or visit the website for your country listed in the table.

Chapter 4 Problem, Meet Solution

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Contents Page Welcome to your Mac mini OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your Mac mini Ready, Set Up, Go Connect the USB cable from your keyboard and mouse Using a Wireless Keyboard, Magic Mouse, or Magic Trackpad Connect a display cable to the Hdmi port or Thunderbolt port Press the power button on the back to turn on your Mac mini To set up your Mac mini Setting Up with Setup AssistantReady, Set Up, Go Setting Up with Server Assistant Customize your desktop and set your preferences Setting Up DVD or CD SharingMac or Windows computer Wireless base station To enable DVD or CD Sharing, if your other computer is a Mac To use a shared DVD or CD Migrating Information to Your Mac miniGetting Additional Information onto Your Mac mini Putting Your Mac mini to Sleep or Shutting It DownPutting Your Mac mini to Sleep To put your Mac mini to sleep, do one of the following Shutting Down Your Mac miniPage Life with Your Mac mini Page Life with Your Mac mini What’s on the Front of Your Mac mini Power indicator light Hdmi Hdmi What’s on the Back of Your Mac mini~ Power port Using the Apple Remote Apple Remote canTo use the Apple Remote To unpair an Apple Remote and your Mac mini Pairing Your Apple RemoteTurning Off IR Reception To pair an Apple Remote and your Mac miniTo open Help Center Using SD CardsGetting Answers To insert an SD cardSee More InformationTo learn about See Boost Your Memory Boost Your Memory Installing Memory Turn off your Mac miniDisconnect all cables Remove the bottom cover Remove the original memory modules Install the new modules Replace the bottom cover Check the new memory Reconnect the cablesProblem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your Mac mini An Ounce of PreventionIf your Mac mini won’t respond or the pointer won’t move If your Mac mini doesn’t turn on or start up If your date and time settings get lost repeatedly Use the Mac OS X Utilities application to Repairing, Restoring, or Reinstalling Mac OS X SoftwareTo open the Mac OS X Utilities application To connect via a Wi-Fi networkRestoring Information Using a Time Machine Backup Repairing a Disk with Disk UtilityReinstalling Mac OS X and Apple Applications Restoring Your Computer to Its Factory Settings To use Apple Hardware Test Checking for a Hardware ProblemProblems with Your Internet Connection To use Network DiagnosticsCable Modem, DSL Modem, and LAN Internet Connections PPPoE Connections To enter PPPoE settingsNetwork Connections Problems with Wireless CommunicationKeeping Your Software Up to Date To check for updated softwareLearning More, Service, and Support Online Resources Onscreen HelpSystem Information AppleCare Service and Support Country Phone Website Locating Your Product Serial NumberLast, but Not Least Last, but Not Least Important Safety InformationDo Not Make Repairs Yourself ÂÂ Maximum operating altitude 10,000 feet 3048 meters Important Handling InformationLast, but Not Least Chair Understanding ErgonomicsKeyboard MouseDisplay Apple and the Environment Regulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement Taiwan Battery Statement Chinese Battery Statement Page Looking for Something? Index Looking for Something? Page Simultaneously published in the United States and Canada