Apple MC936LL/A manual Problems with Your Internet Connection, To use Network Diagnostics

Page 58

Problems with Your Internet Connection

Your Mac mini has the Network Setup Assistant application to help you set up an Internet connection. Open System Preferences and click Network. Click the “Assist me” button to open Network Setup Assistant.

If you have trouble with your Internet connection, try using Network Diagnostics.

To use Network Diagnostics:

1Choose Apple () > System Preferences.

2 Click Network and then click “Assist me.”

3 Click Diagnostics to open Network Diagnostics.

4 Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the Internet service provider (ISP) you’re trying to connect to, with an external device you’re using to connect to your ISP, or with the server you’re trying to access. You can try the steps in the following sections.

Cable Modem, DSL Modem, and LAN Internet Connections

Make sure all modem cables are firmly plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Also check the cables and power supplies to any Ethernet hubs or routers.

Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some ISPs recommend that you unplug the modem’s power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on.

58Chapter 4   Problem, Meet Solution

Image 58
Contents Page Welcome to your Mac mini OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your Mac mini Ready, Set Up, Go Connect the USB cable from your keyboard and mouse Using a Wireless Keyboard, Magic Mouse, or Magic Trackpad Connect a display cable to the Hdmi port or Thunderbolt port Press the power button on the back to turn on your Mac mini Setting Up with Setup Assistant To set up your Mac miniReady, Set Up, Go Setting Up with Server Assistant Setting Up DVD or CD Sharing Customize your desktop and set your preferencesMac or Windows computer Wireless base station To enable DVD or CD Sharing, if your other computer is a Mac Migrating Information to Your Mac mini To use a shared DVD or CDPutting Your Mac mini to Sleep or Shutting It Down Getting Additional Information onto Your Mac miniPutting Your Mac mini to Sleep Shutting Down Your Mac mini To put your Mac mini to sleep, do one of the followingPage Life with Your Mac mini Page Life with Your Mac mini What’s on the Front of Your Mac mini Power indicator light What’s on the Back of Your Mac mini Hdmi Hdmi~ Power port Apple Remote can Using the Apple RemoteTo use the Apple Remote To pair an Apple Remote and your Mac mini Pairing Your Apple RemoteTurning Off IR Reception To unpair an Apple Remote and your Mac miniTo insert an SD card Using SD CardsGetting Answers To open Help CenterMore Information SeeTo learn about See Boost Your Memory Boost Your Memory Turn off your Mac mini Installing MemoryDisconnect all cables Remove the bottom cover Remove the original memory modules Install the new modules Replace the bottom cover Reconnect the cables Check the new memoryProblem, Meet Solution Problem, Meet Solution An Ounce of Prevention Problems That Prevent You from Using Your Mac miniIf your Mac mini won’t respond or the pointer won’t move If your Mac mini doesn’t turn on or start up If your date and time settings get lost repeatedly Repairing, Restoring, or Reinstalling Mac OS X Software Use the Mac OS X Utilities application toTo connect via a Wi-Fi network To open the Mac OS X Utilities applicationRepairing a Disk with Disk Utility Restoring Information Using a Time Machine BackupReinstalling Mac OS X and Apple Applications Restoring Your Computer to Its Factory Settings Checking for a Hardware Problem To use Apple Hardware TestTo use Network Diagnostics Problems with Your Internet ConnectionCable Modem, DSL Modem, and LAN Internet Connections To enter PPPoE settings PPPoE ConnectionsProblems with Wireless Communication Network ConnectionsTo check for updated software Keeping Your Software Up to DateOnline Resources Onscreen Help Learning More, Service, and SupportSystem Information AppleCare Service and Support Locating Your Product Serial Number Country Phone WebsiteLast, but Not Least Important Safety Information Last, but Not LeastDo Not Make Repairs Yourself Important Handling Information ÂÂ Maximum operating altitude 10,000 feet 3048 metersLast, but Not Least Mouse Understanding ErgonomicsKeyboard ChairDisplay Apple and the Environment Regulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement Taiwan Battery Statement Chinese Battery Statement Page Looking for Something? Index Looking for Something? Page Simultaneously published in the United States and Canada