Acer 6800 Series, 5800 Series, 7800 Series manual Frequently asked questions

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Frequently asked questions

The following questions indicate possible situations that may arise during the use of your computer and each is followed by easy answers and solutions.

I pressed the power switch but the system did not boot up.

Check the LED located above the power switch.

If the LED is not lit, no power is being applied to the system. Try the following:

Check if the voltage selector switch located on the rear panel of the computer is set to the correct voltage.

Check if you properly plugged the power cable into an electrical outlet.

If you are using a power strip or AVR, make sure it is plugged in and turned on.

If the LED is lit, check the following:

Is a nonbootable (nonsystem) diskette in the floppy drive? If yes, remove or replace it with a system diskette and press <Ctrl> + <Alt> + <Del> to restart your computer.

The operating system files may be damaged or missing. Insert the startup disk you created during Windows setup into the floppy drive and press <Ctrl> + <Alt> + <Del> to restart your computer. This will automatically diagnose your system and make necessary fixes. However, if the diagnostic utility still reports a problem, then you may have to perform the recovery process to restore your system to its original default factory settings.

Note: For more information about recovering your system, see "Acer eRecovery" on page 67.

Nothing appears on the screen.

Your computer's power management function automatically blanks the screen to save power. Just press any key to turn the display back on.

If pressing a key does not work, you can restart your computer. If restarting your computer does not work, contact your dealer or technical support center for assistance.

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Contents Users Guide Veriton 5800/6800/7800 SeriesPage Contents System utilities Upgrading your computerAppendix a Notices Frequently asked questionsAppendix B Taking care of your computer Index First things first Page Specifications GS TUV, Energy Star Accessing the Users Guide Package contentsFirst things first System tour Page Connectivity FeaturesPerformance MultimediaFront panel Icon Component Veriton Veriton 6800/7800 Rear panel Icon Component Veriton 5800/6800/7800 Audio jacks function table Description KeyboardMultimedia keys Internet/Email/Search keysLock keys Volume control / Mute keysWindows keys Cursor keysPalm rest Function keysOptical drive Page Taking care of your CDs and DVDs Hard diskSetting up your computer Page Arranging a comfortable work area Adjusting your chairPositioning your PC Positioning your keyboard Positioning your monitorPositioning your mouse PS/2 interface Connecting peripheralsConnecting your mouse and keyboard USB interfaceConnecting a monitor Connecting the power cable Turning off your computer Turning on your computerConnecting your printer Connecting optionsConnecting to the network Connecting the modem optionalConnecting multimedia devices Setting up your computer Connecting USB devices Setting up your computer Upgrading your computer Page ESD precautions Installation precautionsPreinstallation instructions Post-installation instructions To remove the computer cover Opening your VeritonTo replace the computer cover To remove the side panel Opening your Veriton 6800/7800To replace the side panel Mainboard layout System boardsBios Upgrading your computer Installing additional memoryTo remove a DDR2 Dimm To install a DDR2 Dimm Replacing Veriton 5800s hard disk To reconfigure your computerInstalling an expansion card Replacing Veriton 6800/7800s hard disk Installing an expansion card Upgrading your computer System utilities Page Adobe Reader LANDesk System Manager How do I check for viruses? Norton AntiVirusNTI CD&DVD-Maker For models with CD or DVD Burner How do I open and watch a DVD? PowerDVD for models with DVDReinstalling programs Bios utilityRecovering your system Page Select Factory Default Image You should see the following screen Acer eManager Acer eLock Acer eSettings Acer eRecovery How do I back up files from my hard drive? Using backup Windows XP onlyHow do I defragment my hard drive? Disk defragmenter Windows XP onlySystem utilities Frequently asked questions Page Pressed the power switch but the system did not boot up Frequently asked questionsPrinter does not work Appendix a FCC notice Energy Star guidelines complianceRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesModem notices Operation conditionsTBR Important safety instructionsPage Macrovision copyright protection notice Lithium battery statementLaser compliance statement Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE marking Appendix a Notices Appendix B Taking care of your computer To clean your computer and keyboard Cleaning and servicingImportant tips Asking for technical assistance To clean your pointing deviceTo clean your monitor When to contact a service technicianAppendix B Taking care of your computer Index