Acer 7800 Series, 5800 Series, 6800 Series manual Printer does not work

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74	6 Frequently asked questions

The printer does not work.

Do the following:

•Make sure the printer is connected to a power outlet and that it is turned on.

•Make sure the printer cable is connected securely to the system's parallel or USB port and the corresponding port on the printer. See "Connecting your printer" on page 31 for more information.

•For additional information concerning the printer, refer to the printer's documentation.

No sound comes out from the computer.

Check the following:

•The volume may be muted. Look for the Volume icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. You can also press the volume control/mute knob on your USB keyboard to toggle from mute to sound on.

•If headphones, earphones or external speakers are connected to the line- out jack of your computer, the internal or built-in speakers are automatically turned off.

System cannot read diskette, hard disk, CD or DVD information.

Check the following:

•Make sure you are using the correct type of disk.

•Make sure the CD or DVD is inserted into the drive correctly.

•Check if the CD or DVD is clean and unscratched.

•Check your drive by using a good (undamaged) disk. If your drive can not read the information on the good disk there may be a problem with the drive. Contact your dealer or technical support center for assistance.

System cannot write data on the hard disk or CD-R/CD-RW.

Check the following:

•Make sure the diskette or hard disk is not write-protected.

•Make sure you are using the correct type of disk or diskette.

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Contents Veriton 5800/6800/7800 Series Users GuidePage Contents Upgrading your computer System utilitiesAppendix B Taking care of your computer Frequently asked questionsAppendix a Notices Index First things first Page Specifications GS TUV, Energy Star Package contents Accessing the Users GuideFirst things first System tour Page Features PerformanceMultimedia ConnectivityFront panel Icon Component Veriton Veriton 6800/7800 Rear panel Icon Component Veriton 5800/6800/7800 Audio jacks function table Keyboard DescriptionInternet/Email/Search keys Multimedia keysVolume control / Mute keys Lock keysCursor keys Windows keysFunction keys Palm restOptical drive Page Hard disk Taking care of your CDs and DVDsSetting up your computer Page Positioning your PC Adjusting your chairArranging a comfortable work area Positioning your mouse Positioning your monitorPositioning your keyboard Connecting peripherals Connecting your mouse and keyboardUSB interface PS/2 interfaceConnecting a monitor Connecting the power cable Turning on your computer Turning off your computerConnecting options Connecting your printerConnecting the modem optional Connecting to the networkConnecting multimedia devices Setting up your computer Connecting USB devices Setting up your computer Upgrading your computer Page Preinstallation instructions Installation precautionsESD precautions Post-installation instructions To replace the computer cover Opening your VeritonTo remove the computer cover Opening your Veriton 6800/7800 To remove the side panelTo replace the side panel System boards Mainboard layoutBios To remove a DDR2 Dimm Installing additional memoryUpgrading your computer To install a DDR2 Dimm To reconfigure your computer Replacing Veriton 5800s hard diskInstalling an expansion card Replacing Veriton 6800/7800s hard disk Installing an expansion card Upgrading your computer System utilities Page Adobe Reader LANDesk System Manager Norton AntiVirus How do I check for viruses?NTI CD&DVD-Maker For models with CD or DVD Burner PowerDVD for models with DVD How do I open and watch a DVD?Recovering your system Bios utilityReinstalling programs Page Select Factory Default Image You should see the following screen Acer eManager Acer eLock Acer eSettings Acer eRecovery Using backup Windows XP only How do I back up files from my hard drive?Disk defragmenter Windows XP only How do I defragment my hard drive?System utilities Frequently asked questions Page Frequently asked questions Pressed the power switch but the system did not boot upPrinter does not work Appendix a Energy Star guidelines compliance FCC noticeDeclaration of Conformity for EU countries Modem noticesOperation conditions Remarque à lintention des utilisateurs canadiensImportant safety instructions TBRPage Lithium battery statement Macrovision copyright protection noticeLaser compliance statement Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE marking Appendix a Notices Appendix B Taking care of your computer Important tips Cleaning and servicingTo clean your computer and keyboard To clean your pointing device To clean your monitorWhen to contact a service technician Asking for technical assistanceAppendix B Taking care of your computer Index