Error Symptom |
| Action/FRU | |
| Video and Monitor | ||
Video memory test failed. | 1. | Remove all | |
Video adapter failed. | 2. | Load default settings (if screen is readable). | |
| 3. | Main board | |
Display problem: | 1. | Monitor signal connection/cable. | |
- Incorrect colors | 2. | Monitor | |
No high intensity | 3. | Video adapter card | |
4. | Main board | ||
Missing, broken, or incorrect characters | |||
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Blank monitor (dark) |
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Blank monitor (bright) |
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Distorted image |
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Unreadable monitor |
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Other monitor problems |
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Display changing colors. | 1. | Monitor signal connection/cable | |
| 2. | Monitor | |
| 3. | Main board | |
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Display problem not listed above | 1. | “Monitor" | |
(including blank or illegible monitor). | 2. | Load default settings (if screen is readable). | |
| 3. | Main board | |
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Parallel/Serial Ports
Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.
Serial or parallel port | 1. | Make sure that the LPT# or COM# you test is the same as the |
failed. |
| setting in BIOS Setup. |
| 2. | |
| 3. | Main board. |
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Printing failed. | 1. | Ensure the printer driver is properly installed. Refer to the |
|
| printer service manual. |
| 2. | Printer. |
| 3. | Printer cable. |
| 4. | Main board. |
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Printer problems. | 1. | Refer to the service manual for the printer. |
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| Keyboard |
Some or all keys on keyboard do not | 1. | Keyboard |
work. |
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| Power Supply |
Pressing power switch does not turn off | 1. | Ensure the |
system. (Only unplugging the power |
| Management is not set to |
cord from electrical outlet can turn off the | 2. | Power switch cable assembly |
system.) |
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Pressing power switch does not turn on | 1. | Ensure the power override switch (situated at the back of the |
the system. |
| machine, just above the connector for the power cable) is not set |
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| to OFF. |
| 2. | Power switch cable assembly. |
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