Acer M5150 manual Error Symptom Action/FRU Video and Monitor, Parallel/Serial Ports, Keyboard

Page 80

Error Symptom

 

Action/FRU

 

Video and Monitor

Video memory test failed.

1.

Remove all non-factory-installed cards.

Video adapter failed.

2.

Load default settings (if screen is readable).

 

3.

Main board

Display problem:

1.

Monitor signal connection/cable.

- Incorrect colors

2.

Monitor

No high intensity

3.

Video adapter card

4.

Main board

Missing, broken, or incorrect characters

 

 

Blank monitor (dark)

 

 

Blank monitor (bright)

 

 

Distorted image

 

 

Unreadable monitor

 

 

Other monitor problems

 

 

Display changing colors.

1.

Monitor signal connection/cable

 

2.

Monitor

 

3.

Main board

 

 

 

Display problem not listed above

1.

“Monitor"

(including blank or illegible monitor).

2.

Load default settings (if screen is readable).

 

3.

Main board

 

 

 

Parallel/Serial Ports

Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.

Serial or parallel port loop-back test

1.

Make sure that the LPT# or COM# you test is the same as the

failed.

 

setting in BIOS Setup.

 

2.

Loop-back.

 

3.

Main board.

 

 

 

Printing failed.

1.

Ensure the printer driver is properly installed. Refer to the

 

 

printer service manual.

 

2.

Printer.

 

3.

Printer cable.

 

4.

Main board.

 

 

 

Printer problems.

1.

Refer to the service manual for the printer.

 

 

 

 

 

Keyboard

Some or all keys on keyboard do not

1.

Keyboard

work.

 

 

 

 

 

 

 

Power Supply

Pressing power switch does not turn off

1.

Ensure the Soft-off by PWR-BTTN. in BIOS Setup of Power

system. (Only unplugging the power

 

Management is not set to Instant-off.

cord from electrical outlet can turn off the

2.

Power switch cable assembly

system.)

 

 

 

 

 

Pressing power switch does not turn on

1.

Ensure the power override switch (situated at the back of the

the system.

 

machine, just above the connector for the power cable) is not set

 

 

to OFF.

 

2.

Power switch cable assembly.

 

 

 

74

Image 80
Contents Ixtreme M5150 Service Guide Date Chapter Updated Revision HistoryCopyright Conventions Preface Page Introducing the Motherboard IntroductionFeatures Bios Firmware Dimensions and weightMainboard Components Label ComponentBlock Diagram Ixtreme M5150 Icon Component DescriptionRear view 1CH Audio Jack Function TableColor/Use Headphone Port Introduction Component DescriptionSystem Peripherals Mouse PS/2 or USB, manufacturing optionKeyboard PS/2 or USB, manufacturing option SpeakersCard Reader Option Hardware Specifications and Configurations Bios Hotkey ListSpecification Main Board Major ChipsSystem Memory Cache MemoryVideo Interface Audio InterfacePower Management IDE InterfaceUSB Port Suspend to Devices Idle Shut DownPower Management Function Acpi support function Device Standby ModeGlobal Standby Mode Suspend ModeUsing Bios About the Setup UtilityStandard Configuration Entering the Setup UtilitySetup Utility Menus Updating the Bios Cmos Setup Utility Product Information Item Help Product InformationHalt On All, But Keyboard Standard Cmos FeaturesDate and Time Quiet Boot Enabled Advanced Bios FeaturesQuick Boot Enabled UHard Disk Drive Priority Press Enter Removable Device Priority Press Enter Advanced Chipset Features AMD Cool ‘n’ Quiet EnabledAMD-V Enabled Primary Video AutoIntegrated Peripherals Power Management Setup Deep Power Off Mode EnabledPower On by RTC Alarm Disabled Power On by PCIE/PCI Devices DisabledRestore On AC Power Loss Last State Wake Up by PS/2 KB/Mouse EnabledWake Up by USB KB/Mouse Enabled Smart Fan Enabled PC Health StatusSpread Spectrum Enabled Frequency/Voltage ControlBios Security Features Supervisor Password Not InstalledUser Password Not Installed Change Supervisor Password Press EnterLoad Default Settings Save & Exit SetupMachine Disassembly and Replacement General Information Before You BeginRemoving front bezel and HDD Cage Standard Assembly ProcessOpening the chassis Page Install the PSU Setting the MotherboardPage DIMM4 DIMM3 DIMM2 DIMM1 Assembly motherboard Page ODD Installed on SATA4 Insert the ODD/HDDPage HDD Carrier Installed on SATA3 Master HDD Installed on SATA1 Slave HDD Installed on SATA2 Close the Front BezelInsert Add-on card Page Page Install system fan Overview Removing the Front Bezel Standard Disassembly ProcessOpening the computer Removing the Add-on Card Page Removing the HDD Removing the ODD Removing the System Fan Removing the Main Board Page Page Removing the power-supply Removing the HDD in HDD CarrierPage Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Post Error Messages List Bios Messages Action/FRUSpecifics about the type and location of the memory error Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Hard Disk DriveError Symptom Action/FRU CD/DVD-ROM Drive AudioError Symptom Action/FRU Video and Monitor Power SupplyParallel/Serial Ports KeyboardError Symptom Action/FRU Other ProblemsUndetermined Problems Jumper and Connector Information Safety PrecautionsInstalling the Motherboard in a Case Choosing a Computer CaseChecking Jumper Settings Setting JumpersJumper Type Description Setting Default IIIustration Checking Jumper SettingsJumper Settings Connecting Case Components Connecting 24-pin power cableSysfan Cooling Fan Power Connector Pin Signal Name Function Pwrfan Cooling Fan Power Connector Pin Signal Name FunctionPin Signal Name ATX12V ATX 12V Power Connector Pin Signal NamePin Signal Name Function Power/Sleep/Message waiting LEDReset Switch Power SwitchBefore installing the Processor Installing HardwareInstalling the Processor CPU Installation Procedure Memory Memory Bus Installing Memory ModulesInstallation Procedure Installing Serial ATA Hard Drives Sata cable optional Sata power cable optionalInstalling Add-on Cards PCIE16X SlotOnboard PCI interface does not support 64-bit Scsi cards Connecting Optional Devices FAUDIO1 Front Panel Audio headerSata 1~6 Serial ATA connectors SPDIFOUT1 Spdif out headerOptionFRU Field Replaceable Unit List Exploded Diagram ChassisPB 30L w/ HDD carrier ME BOMRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM Oddbuttontop Oddbuttonbottom Page FRU List