Error Symptom | Action/FRU |
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NOTE: Ensure
1. | ||
on but works normally. |
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1. | ||
more than 30 seconds before LED |
| Check with a known good disc. |
shutting off. | 2. | |
| 3. | |
Software asks to reinstall disc. |
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Software displays a reading CD/DVD |
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error. |
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1. | Disconnect all cables from | |
when the system is turned on and its |
| power cable, then press eject button to try to unload the disk. |
eject button is pressed and held. | 2. | |
| 3. | |
1. | CD may have dirt or foreign material on it. Check with a | |
there are no messages are displayed. |
| known good disc. |
| 2. | Ensure the |
| 3. | |
1. | Ensure the headphone jack of the | |
but no sound output. |
| output. |
| 2. | Turn up the sound volume. |
| 3. | Speaker power/connection/cable. |
| 4. | |
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1. | Ensure the information in the Standard CMOS | |
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| Feature of BIOS Setup is set correctly. |
| 2. | RTC battery. |
| 3. | Main board |
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| Audio |
Audio software program invokes but no | 1. | Speaker power/connection/cable. |
sound comes from speakers. |
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| Modem |
Modem ring cannot wake up system | 1. | For the External Modem, make sure Power on By Ring in |
from suspend mode. |
| BIOS Setup or Power Management is set to Enabled. For the |
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| PCI modem, make sure Wake up by PCI card is set to Enabled. |
| 2. | If PCI modem card is used, reinsert the modem card to |
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| PCI slot firmly or replace the modem card. |
| 3. | In Win 98, ensure the telephone application is configured |
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| correctly for your modem and set to receive messages and/or |
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| fax. |
Data/fax modem software program | 1. | Ensure the modem card is installed properly. |
invokes but cannot receive/send data/ |
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fax |
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Fax/voice modem software program | 1. | Ensure the modem |
invokes but has no sound output. (Data |
| to main board |
files are received normally; voice from |
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modem cannot be produced, but system |
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sound feature works normally.) |
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