Acer R3700 manual System Troubleshooting

Page 45

Chapter 4

System Troubleshooting

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating thesame operation.

3.Refer to “Power System check” and “Beep Codes” to determine which corrective action to perform.

Chapter 4

39

Image 45

Contents Acer Aspire R3700 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents Chapter FeaturesHard disk On-Board Graphic solutionOptical disk Serial ATA controllerAll On-Board Connectors System BiosAdapter Block Diagram Front Panel System ComponentsRear Panel Bios Hotkey List Hardware Specifications and ConfigurationsProcessor Main Board Major ChipsMemory Combinations System MemoryAudio Interface Sata Interface Power ManagementUSB Port Environmental RequirementsDevice Standby Mode Power Management FunctionACPI support functionGlobal Standby Mode Suspend ModeSystem Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupParameter Description Setup Utility MenusProduct Information Parameter Description Option Standard Cmos FeaturesEnabled Advanced Bios FeatureAdvanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control Bios Security Features Load Default Settings Save and Exit Setup Exit Without Saving Disassembly Requirements System DisassemblyPre-disassembly Procedure Removing the Side Panel Removing the CPU Fan Removing the CPU Cooler Removing the Memory Modules Removing the Front D/B Removing the Wireless LAN Card Removing the S/PDIF Cover Removing the Main Board Removing the Hard Disk Drive Remove the Battery System Troubleshooting Power System Check System External InspectionSystem Internal Inspection Beep Codes Viewing Bios checkpoints Bootblock Initialization Code CheckpointsCheckpoints Checkpoint Description Bootblock Recovery Code CheckpointsChoose OK and press Enter key Bios RecoveryPlacement Jumper and Connector InformationSetting Jumper Jumper SettingJumper/Header Name Function Definition System Board Pin DefinitionFRONTUSB1 5USBREARPW Front USB2 2USB0FBJ 6GND 7GND 8GND 95VCONN Gndgnd SD-9SDDAT2 XD-18XDD7 FRU Field Replaceable Unit List Name Aspire R3700 Exploded DiagramAspire R3700 FRU List Category Description Part Number Exploded Diagram ItemWD3200BEVT-22A23T0,ML320S,WD Sata Chapter Category Description Part Number Exploded Chapter Category Description Part Number Exploded Diagram Item