Acer 49.49C02.001 manual System Check Procedures, External Diskette Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device. See “Running PQA Diagnostics Program” on page 34 for details.

1.Boot from the diagnostics diskette and start the PQA program (see “Running PQA Diagnostics Program” on page 34).

2.Go to the diagnostic Diskette Drive in the test items.

3.Press F2 in the test items.

4.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the system board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics Program” on page 34.

2.Go to the diagnostic CD-ROM in the test items.

3.Press F2 in the test items.

4.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the system board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program” on page 34 for details.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the system board.

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Chapter 4

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Contents Service Guide TravelMateCopyright DisclaimerConventions Preface Table of Contents Chapter Troubleshooting Chapter Jumper and Connector LocationsSW4 Settings Appendix C Online Support Information 101 Index 103System Specifications FeaturesVideo performance System Block Diagram CPUBoard Layout Top ViewBottom View Left Panel PanelIcon Port Connects to Rear Panel Bottom Panel DockMate V mini docking stationRight Panel Indicators Icon Function DescriptionHot Keys Hot Key Icon Function DescriptionHardware Specifications and Configurations Memory Combinations Floppy Disk Drive Interface DVD-ROM Interface Video Resolutions Mode Video InterfaceVideo Memory Parallel PortSerial Port USB PortIrDA Port Pcmcia PortBattery DC-AC LCD InverterAC Adapter Mechanical Specification Power ManagementEnvironmental Requirements Memory Address Map Address MapMemory Address Size Function Address FunctionIRQ Assignment Map DMA Channel AssignmentInterrupt Channel Function DMA Channel FunctionBios Setup Utility Navigating the Bios UtilitySystem Information Parameter Description FormatBasic System Settings UuidStartup Configuration Parameter Description OptionsOnboard Device Configuration Setting the Boot Drive SequenceSystem Security System SecuritySetting a Password Load Default Settings Removing a PasswordFlash Utility Executing Flash ProgramSystem Utility Diskette Panel ID UtilityThermal and Fan Utility Main Board Data UtilitySystem Diagnostic Diskette DiskRunning PQA Diagnostics Program Diag Result Diag Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Is a S S E M B L Y FLO W C H a R T O F TMScrew List Removing the Battery Pack Removing the External Dimm Module Removing the External Modem Combo Card Removing the CD-ROM/DVD-ROM Module Removing the Hard Disk Drive Module Removing the Floppy Disk Drive Module Disassembling the Main Unit Removing the KeyboardRemoving the LCD Module Removing the TouchPad ModuleRemoving the CPU Removing the RTC Separating the Lower Case from the Upper CaseRemoving the Fan Removing the DC-DC Charger BoardRemoving the Modem Power Cable Removing the System BoardRemoving the Audio Jack Cover Removing the Pcmcia SocketDisassembling the LCD Module Removing the Speaker Assembly ModuleRemoving the LCD Bezel Removing the Inverter Board Removing the LCD BracketRemoving the LED Board Removing the MicrophoneRemoving the Left and Right Hinges Troubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckCheck the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCDIndex of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmIndex of AFlash Bios Error Message Error Message Action in SequenceIndex of PQA Diagnostic Error Code, Message Error Code Message Action in SequenceTop View PCB 99202-SBSW4 Settings SettingBottom View Chapter FRU Field Replaceable Unit List Chapter Picture Partname Description Processor MemoryPicture Partname Description LCDSpeaker to LED Speaker Assembly Assy Speaker MIC Cable Microphone WM-60A LCD Assembly Assy LCD Module LCD Bracket R Brkt -R CPT SUS MODULE15 Hitachi HDD FDD Mechanical Parts Middle Cover CVR Middle KU2-1518 Picture Partname Description Touchpad Picture Partname Description Keyboard CablePower MiscellaneousScrews OthersModel Number Definitions ModelExt ModuleAppendix a Test Compatible Components Specifications Windows 95 Environment TestWindows 98 Environment Test Windows 2000 Environment Test Windows NT Environment Test 100 Online Support Information 102 Index Online Support Information Page 106

49.49C02.001 specifications

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