Acer 49.49C02.001 manual Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms

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Power Management-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System hangs intermittently.

See “Thermal and Fan Utility” on page 32.

 

Reconnect hard disk/CD-ROM drives.

 

Hard disk connection board

 

System board

 

 

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System configuration does not match the

Enter BIOS Setup Utility to execute “Load Default Settings”, then

installed devices.

reboot system.

 

Reconnect hard disk/CD-ROM/diskette drives.

 

 

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching

 

See “Running PQA Diagnostics Program” on page 34.

 

System board

 

 

USB does not work correctly

See “System Diagnostic Diskette” on page 33

 

System board

 

 

Print problems.

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

 

BIOS Setup Utility is set to Enabled.

 

Onboard Devices Configuration

 

Run printer self-test.

 

Printer driver

 

Printer cable

 

Printer

 

System Board

 

 

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

 

Utility is set to Enabled.

 

Device driver

 

Device cable

 

Device

 

System board

 

 

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

 

Keyboard

 

System board

 

 

Touchpad does not work.

Reconnect touchpad cable.

 

Touchpad board

 

System board

 

 

Modem-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Internal modem does not work correctly.

See “System Diagnostic Diskette” on page 33.

 

Modem phone port

 

modem combo board

 

System board

 

 

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 68.

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Chapter 4

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Contents Service Guide TravelMateCopyright DisclaimerConventions Preface Table of Contents Chapter Troubleshooting Chapter Jumper and Connector LocationsSW4 Settings Appendix C Online Support Information 101 Index 103System Specifications FeaturesVideo performance System Block Diagram CPUBoard Layout Top ViewBottom View Panel Left PanelIcon Port Connects to Rear Panel Bottom Panel DockMate V mini docking stationRight Panel Indicators Icon Function DescriptionHot Keys Hot Key Icon Function DescriptionHardware Specifications and Configurations Memory Combinations Floppy Disk Drive Interface DVD-ROM Interface Video Resolutions Mode Video InterfaceVideo Memory Parallel PortSerial Port USB PortIrDA Port Pcmcia PortBattery DC-AC LCD InverterAC Adapter Power Management Mechanical SpecificationEnvironmental Requirements Memory Address Map Address MapMemory Address Size Function Address FunctionIRQ Assignment Map DMA Channel AssignmentInterrupt Channel Function DMA Channel FunctionBios Setup Utility Navigating the Bios UtilitySystem Information Parameter Description FormatBasic System Settings UuidStartup Configuration Parameter Description OptionsOnboard Device Configuration Setting the Boot Drive SequenceSystem Security System SecuritySetting a Password Load Default Settings Removing a PasswordFlash Utility Executing Flash ProgramSystem Utility Diskette Panel ID UtilityThermal and Fan Utility Main Board Data UtilitySystem Diagnostic Diskette DiskRunning PQA Diagnostics Program Diag Result Diag Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Is a S S E M B L Y FLO W C H a R T O F TMScrew List Removing the Battery Pack Removing the External Dimm Module Removing the External Modem Combo Card Removing the CD-ROM/DVD-ROM Module Removing the Hard Disk Drive Module Removing the Floppy Disk Drive Module Disassembling the Main Unit Removing the KeyboardRemoving the LCD Module Removing the TouchPad ModuleRemoving the CPU Removing the RTC Separating the Lower Case from the Upper CaseRemoving the Fan Removing the DC-DC Charger BoardRemoving the Modem Power Cable Removing the System BoardRemoving the Audio Jack Cover Removing the Pcmcia SocketRemoving the Speaker Assembly Module Disassembling the LCD ModuleRemoving the LCD Bezel Removing the Inverter Board Removing the LCD BracketRemoving the LED Board Removing the MicrophoneRemoving the Left and Right Hinges Troubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckCheck the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCDIndex of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmIndex of AFlash Bios Error Message Error Message Action in SequenceIndex of PQA Diagnostic Error Code, Message Error Code Message Action in SequenceTop View PCB 99202-SBSW4 Settings SettingBottom View Chapter FRU Field Replaceable Unit List Chapter Picture Partname Description Processor MemoryPicture Partname Description LCDSpeaker to LED Speaker Assembly Assy Speaker MIC Cable Microphone WM-60A LCD Assembly Assy LCD Module LCD Bracket R Brkt -R CPT SUS MODULE15 Hitachi HDD FDD Mechanical Parts Middle Cover CVR Middle KU2-1518 Picture Partname Description Touchpad Picture Partname Description Keyboard CablePower MiscellaneousScrews OthersModel Number Definitions ModelExt ModuleAppendix a Test Compatible Components Specifications Windows 95 Environment TestWindows 98 Environment Test Windows 2000 Environment Test Windows NT Environment Test 100 Online Support Information 102 Index Online Support Information Page 106