Troubleshooting
If your BC796D is not performing properly, try the following steps.
| Problem |
| Suggestion |
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| Scanner won't work. | 1. | Check the connections at both ends of the AC Adapter. |
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| 2. | Turn ON the wall switch of your room. You could be using an outlet |
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| controlled by the wall switch. |
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| 3. | Move the AC Adapter to another wall outlet. |
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| Improper reception. | 1. | Check the antenna connection. |
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| 2. | Move the scanner. |
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| 3. | You may be in a remote area which could require an optional multi- |
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| band antenna. Check with your dealer or local electronics store. |
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| Scan won't stop. | 1. | Adjust squelch threshold - refer to page 19, "Setting the Squelch". |
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| 2. | Check the antenna connection. |
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| 3. | Check to see if many of the channels are Locked Out. |
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| If so, the scanner has less chance of finding an active channel. |
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| 4. | Review each channels frequency to see if it is still stored in Memory |
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| and is correct. |
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| 5. | Its possible that none of the programmed frequencies are currently |
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| active. |
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| Scan won't start. | 1. | Press the SCAN key again. |
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| 2. | Adjust squelch threshold - refer to page 19, "Setting the Squelch". |
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| 3. | Check to see if all channels are Locked Out. |
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| Weather Scan won't work. | 1. | Adjust squelch threshold - refer to page 19, "Setting the Squelch". |
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| 2. | Check the antenna. |
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If you experience difficulty while in TrunkTracker mode, try the following steps. | |||
| Problem |
| Suggestion |
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| Scanner won't track. | 1. | Missing the Data Frequency. |
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| 2. | Change to a Type 1 Scanner setup. |
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| Review "User Defined Fleet Maps" on page 66. |
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| Scanner won't stop | 1. | No IDs have been programmed. |
| during Scan List mode. | 2. | The IDs you have stored are not active. |
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| Scanner will not acquire | 1. | Adjust the squelch for Trunking mode.. See page 19. |
| data channel. | 2. | Missing the frequency used for the data channel. |
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| Check your frequency list. |
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| Missing replies | 1. | Change to a Type 1 scanner setup . |
| to conversations. |
| Review "User Defined Fleet Maps" on page 66. |
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| 2. | Try another Preset Fleet Map or Program your own Fleet Map. |
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| 3. | Check to see that all of the systems frequencies have been entered. |
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| Channel Activity | 1. | May be a telephone interconnect call, which are intentionally |
| Indicators are flashing |
| blocked by your scanner. |
| but no sound is heard. | 2. | The ID on your display is not active . |
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| Scanner not tracking | 1. | Logical channel numbers (frequencies) for the system are not |
| an EDACS system |
| programmed in the correct order. |
| properly. |
| Check frequency resources and reprogram. |
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| 2. | Not all frequencies for the system are programmed. |
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| Check frequency resources. |
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