Compaq 250029-001 manual Preventative Care Maintenance

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Preventative

Care &

Maintenance

Tip

Try running the Help & Support troubleshooting tools if you are experiencing problems with your PC.

Your Presario is equipped with an integrated help and assistance tool from Microsoft and Compaq, providing simple click access to built-in product information, preventative care and maintenance assistance, and web links to online support and technical information. Press the Help G button on your Internet keyboard to access the Compaq Help & Support Center.

➜Prevent unnecessary data loss: Protect your files and system from harmful viruses by utilizing the virus protection software available for your system.

➜Undo harmful or unintended changes to your system: Your system comes with built-in restore features to help protect your system from unnecessary downtime. Return your system to its optimal state using one of the provided restore features.

➜Adjust your system’s resources to improve performance: Compaq has engineered an exclusive utility, called a Virtual Technician, which helps you safely manage your computer’s system performance and resources.

➜Troubleshoot modem or Internet connection issues:

Test your modem line connection for slow or poor connection speeds, as well as troubleshoot common modem problems.

➜Receive automatic delivery of drivers, software updates, and fixes: Compaq utilizes Windows Update to deliver automatic software updates, fixes, and drivers.

➜Learn more about how to replace end-user parts: The End User Replaceable Parts Program is part of the Compaq comprehensive product purchase protection plan. Leveraging the Presario Easy Access Design, the End User Replaceable Parts Program enables customers to easily service their own PCs.

6-2 HELP & SUPPORT

COMPAQ.COM/CONSUMERSUPPORT

MY PRESARIO—GETTING STARTED

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Contents My Presario Getting Started Important Service Information Regulatory Compliance Notices Telecommunications Device Approvals Page Contents CONTENTS-II Welcome to the Web Common Tasks CONTENTS-V CONTENTS-VI Introduction Computer Illustrations and Features Symbols and Graphics UsedWarranty Certificate Where Can Find Information?Replacing Parts Upgrading Your ComputerSafety and Comfort SafetyHow Do I Find Information on the Learning More CD? Using the My Presario-Learning More CDIntroduction Using Your Computer What’s in Front 5000 Series? Your Computer at a GlanceWhat’s in Back 5000 Series? What’s in Front 8000 Series? Your Computer at a Glance,What’s in Back 8000 Series? Getting to Know the Standard Keyboard Keys Keyboard BasicsMain keys Arrow keys Function keys Numeric keys Keyboard Buttons Using CD/DVD Control ButtonsKeyboard Buttons, Using Internet Zone ButtonsMaillaunches your e-mail application Customizing the Internet Zone Buttons Using Quick Launch Web ButtonsAssigning the My Program Button Adjusting the VolumeResuming from Stand By Putting Your Computer into Stand ByUnderstanding the System Status Lights System Status LightsSmart Credit Card Internet Keyboard Using the Smart Credit Card FeatureUnderstanding the Smart Credit Card Internet Keyboard Installing the Wireless Wheel Mouse Compaq Logitech Wireless Wheel MouseMaking Screen Selections Scroll Mouse WirelessOpening Software and Files ScrollingAutoscrolling Scroll Mouse and Wireless Mouse,Using the Hard Drive Using the Disk DriveDisk Drive, Hard Drive, CD-ROM DVD-ROM,Press the Load/Eject button 1 to close the drive Playing an Audio CD Removing a Disc from a DrivePlaying a DVD-ROM Movie Creating Your Own CDs Using Your Computer Welcome to 3 the Web What Is a Hyperlink? What Is the Internet?Basic Concepts Searching the Web Using AOL Connecting with AOLInternet Connection Mail Setting Up Outlook Express E-mailTyping an E-mail Message Understanding E-mail Addresses Mail,Sending an E-mail Using Outlook Express Sending an E-mail Using AOL Reading Your AOL E-mail Messages Reading Your Outlook Express E-mail MessagesRestricting Internet Content Content AdvisorWelcome to the WEB Common 4 Tasks Print Basics Using the Menu to PrintPlaying Games Games Digital Audio FilesPlaying Digital Audio Files Software Installing Software from a CD, DVD, or DiskSoftware, Installing Software Downloaded from the InternetCommon Tasks Computer 5 Upgrades Internal Components Accessing Internal Computer Components 5000 SeriesInternal Components, Accessing Internal Computer Components 8000 SeriesUpgrading Computer Memory Upgrading Components Adding an Expansion or Option Card Adding ComponentsComputer Upgrades Help Support Preventative Care Maintenance Need access to drivers and product documentation? Online Service & SupportHow to Access Help How to Access Help, Audio TroubleshootingDown Facing up CD has been inserted upside Re-insert the CD with the labelStores Or DVD-ROM driverDisk Drive Unlocked position on the disk Disk drive cannot save Floppy disk is write-protectedExecuted Correct drive letterHard Drive Display Monitor Internet Access Power Keyboard Scroll Mouse Mouse does not respond to Program in use has stopped Down using the keyboardMouse roller ball is dirty DetailsWireless Wheel Mouse At startup MemoryTask Press the Help G button Help & Support Index INDEX-2 INDEX-3 INDEX-4