Compaq 305 specifications Diagnostic Error Codes, Procedures

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Presario 305 Model

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

Index

Product Description

 

Pin Assignments

 

 

 

 

 

 

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

Retest the system after completing each IMPORTANT: step. If the problem has been resolved, do

not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and Replacement

Procedures.

Select error codes by number or type:

 

101 through 114

Processor Test

200 through 215

Memory Test

300 through 304

Keyboard Test

401 through 403

Parallel Printer Test

600 through 699

Diskette Drive Test

1101

Serial Test

1701 through 1736

Hard Drive Test

501 through 516

Video Test

2402 through 2456

 

2458 through 2480

 

3206

Audio Test

8601 through 8602

Touch Pad Pointing Device Test

3301 through 3305

CD or DVD Test

6600 through 6623

 

Processor Test Error Codes

Error Code

101-xx

103-xx

104-xx

105-xx

106-xx

107-xx

108-xx

109-xx

110-xx 113-xx

Description

CPU test failed

DMA page registers test failed

Interrupt controller master test failed

Port 61 error

Keyboard controller self-test failed

CMOS RAM test failed

CMOS interrupt test failed

CMOS clock test failed

Programmable timer load data test failed

Protected mode test failed

Recommended Action

Replace the processor board and retest. Replace the system board and retest.

200-xx

202-xx

203-xx

204-xx

211-xx

214-xx 215-xx

300-xx

301-xx

302-xx 304-xx

401-xx

402-xx 403-xx

Memory Test Error Codes

Memory machine ID test failed

1. Flash the system CMOS and retest.

Memory system CMOS checksum

2. Replace the system board and retest.

 

failed

 

Write/Read test failed

Remove and replace the memory board or

Address test failed

system board (if memory board on the

system board is faulty) and retest.

Random pattern test failed

 

Noise test failed

 

Random address test failed

Keyboard Test Error Codes

Failed ID Test

1.

Check the keyboard connection. If

Failed Selftest/Interface Test

disconnected, turn off the computer and

connect the keyboard.

Failed Individual Key Test

2.

Replace the keyboard and retest.

 

Failed Keyboard Repeat Test

3. Replace the system board and retest.

Parallel Printer Test Error Codes

Printer failed or not connected

1. Connect the printer.

 

2.

Check power to the printer.

Failed Port Test

3.

Install the loop-back connector and

 

retest.

Printer pattern test failed

4.

Check port and IRQ configuration.

 

5.

Replace the system board and retest.

Diskette Drive Test

600-xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx

698-xx 699-xx

Diskette ID drive types test failed

Diskette format failed

Diskette read test failed

Diskette write, read, compare test failed

Diskette random read test failed

Diskette ID media test failed

Diskette speed test failed

Diskette reset controller test failed

Diskette change line test failed

Diskette type error

Diskette drive speed not within limits Diskette drive/media ID error

1.Replace the diskette

2.Replace the diskette drive and retest.

3.Replace the system board and retest.

1.Replace media.

2.Run Compaq Utilities.

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Contents Before You Begin IndexMaintenance and Service Guide Symbols PrefaceProduct Description Models and Features Models and FeaturesUpper Unit Components Upper Unit ComponentsFront Components Front ComponentsLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsBottom of Unit Bottom UnitRear Connectors Rear ConnectorsMulti-media Expansion Base Multi- media Expansion UnitPower Management for Windows Power Management SettingsRemoving the Battery Pack Battery PackBack to step Removing the Multi-media Expansion unit Multi-media Expansion UnitSerial Number Location Serial Number LocationPreparing for Disassembly Preparing for DisassemblyRelative Humidity Event 10% 40% 55% Removal and Replacement ProceduresGenerating Static Removal Sequence Tool and Software Requirements Cables and Connectors Plastic PartsZIF Connectors Display Panel Cable Location Inverter Cable Location Audio Cable Location Touchpad Cable Location Fan Cable Location Light Board Cable Location Speaker Cable Location Battery Cable Location Removing the Hard Drive Hard DriveTo replace the hard drive, reverse the removal procedures Removing the Modem Card Modem CardRemoving the Modem Card Removing the RTC Battery RTC BatteryRemoving the Keyboard KeyboardZIF connector Removing the Memory Board Memory BoardRemoving the Switch Cover Switch CoverPosition the computer so the front faces forward Removing the Display Panel Display PanelTo replace display panel, reverse the removal procedures Removing the Deck DeckRemove seven screws T8 from the underside of the unit Insertion Force Connector Back to step Removing the Voltage Converter Board Voltage Converter BoardBack to step Removing the Modem Connector Board Modem Connector BoardRemoving the PC Card PC CardRemoving the PC Card Assembly PC Card AssemblyRemoving the System Board System BoardBefore You Begin Specifications Back to step Troubleshooting Use AC power when running POST, Computer Preliminary StepsPower-On Self Test Post Running PostClearing the Power-on Password Computer Checkup Test Compaq DiagnosticsComputer Setup View System Information InspectContacting Compaq Support Shipping PreparationDiagnostic Error Codes ProceduresDiagnostic Error Codes Troubleshooting Without Diagnostics USBProbable Cause Solving Minor ProblemsProblem Display Problems Global Settings tab, the enable Problem Cause SolutionsInfrared Problems Battery Pack Operating Time Connector Pin Assignments Connector Pin SignalIllustrated Parts Catalog System Components System Unit Description Part NumberExternal Cables Miscellaneous Plastics Kit Description PartScrew Kit Miscellaneous Parts DescriptionDocumentation and Software Suffix MonthSpecifications Physical and EnvironmentalSystem I/O Address Diskette Drive