
Maintenance & Service Guide
Presario 305 Model
MSG Index Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations
Diagnostic Error Codes (continued)
| 
 | 101 through 114 | Processor Test | ||
| 
 | 200 through 215 | Memory Test | ||
| 
 | 300 through 304 | Keyboard Test | ||
| 
 | 401 through 403 | Parallel Printer Test | ||
| 
 | 600 through 699 | Diskette Drive Test | ||
| 
 | 1101 | Serial Test | ||
| 
 | 1701 through 1736 | Hard Drive Test | ||
| 
 | 501 through 516 | Video Test | ||
| 
 | 2402 through 2456 | 
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| 
 | 2458 through 2480 | 
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 | |
| 
 | 3206 | Audio Test | ||
| 
 | 8601 through 8602 | Touch Pad Pointing Device Test | ||
| 
 | 3301 through 3305 | CD or DVD Test | ||
| 
 | 6600 through 6623 | 
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 | |
| 
 | Serial Test Error Codes | |||
| Serial port test failed | 
 | 1. Check port configuration. | ||
| 
 | 
 | 
 | 2. Replace the system board and retest. | |
| 
 | Hard Drive Test Error Codes | |||
| Hard drive format test failed | 
 | 1. Run Compaq Utilities and verify drive type. | ||
| Hard drive read test failed | 
 | 2. Verify that all secondary drives have | ||
| 
 | secondary drive capability. | |||
| Hard drive write/read/compare test failed | ||||
| 3. Replace the hard drive and retest. | ||||
| Hard drive random seek test failed | 
 | 4. Replace the system board and retest. | ||
| Hard drive controller test failed | 
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 | ||
| Hard drive ready test failed | 
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| Hard drive recalibration test failed | 
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| Hard drive format bad track test failed | 
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| Hard drive reset controller test failed | 
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| Hard drive park head test failed | 
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| Hard drive head select test failed | 
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| Hard drive conditional format test failed | 
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| Hard drive ECC* test failed | 
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 | ||
| Hard drive power mode test failed | 
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| Network preparation test failed | 
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| Drive monitoring test failed | 
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 | ||
| * ECC = Error Correction Code | 
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 | ||
| 
 | Video Test Error Codes | |||
| Video controller test failed | 
 | The following apply to error codes  | ||
| Video memory test failed | 
 | through  | ||
| 
 | 
 | |||
| Video attribute test failed | 
 | 1. Disconnect external monitor and test with | ||
| Video character set test failed | 
 | |||
| 
 | internal LCD display. | |||
| Video 80 × 25 mode 9 × 14 character cell | 2. Replace the display assembly and retest. | |||
| test failed | 
 | 3. Replace the system board and retest. | ||
| 
 | 
 | 
 | ||
| Video 80 × 25 mode 8 × 8 character cell | 
 | |||
| test failed | 
 | 
 | ||
| 
 | 
 | 
 | ||
| Video 40 × 25 mode test failed | 
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| Video screen memory page test failed | 
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| Video gray scale test failed | 
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| Video white screen test failed | 
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 | ||
| Video noise pattern test failed | 
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 | ||
| Video memory test failed | 
 | The following steps apply to error codes 2402- | ||
| Video attribute test failed | 
 | xx through  | ||
| 
 | 
 | |||
| Video character set test failed | 
 | 1. Run Compaq Utilities. | ||
| 
 | Video 80 × 25 mode 9 × 14 character cell | |||
| 2. Disconnect external monitor and test with | ||||
| 
 | test failed | 
 | internal LCD display. | |
| Video 80 × 25 mode 8 × 8 character cell | 3. Replace the display assembly and retest. | |||
| test failed | 
 | 4. Replace the system board and retest. | ||
| 
 | 
 | 
 | ||
| Video screen memory page test failed | 
 | |||
| Video gray scale test failed | 
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 | ||
| Video white screen test failed | 
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 | ||
| Video noise pattern test failed | 
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 | ||
| ECG/VGC memory test failed | 
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| ECG/VGC ROM checksum test failed | 
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| ECG/VGC 640 × 200 graphics mode test | 
 | |||
| 
 | failed | 
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 | |
| ECG/VGC 640 × 350 16 color set test | 
 | |||
| 
 | failed | 
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 | |
| ECG/VGC 640 × 350 64 color set test | 
 | |||
| 
 | failed | 
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 | |
| ECG/VGC monochrome text mode test | 
 | |||
| 
 | failed | 
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 | |
| ECG/VGC monochrome graphics mode | 
 | |||
| 
 | test failed | 
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 | |
| 640 × 480 graphics test failure | 
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| 320 × 200 graphics (256 color mode) test | 
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| 
 | failure | 
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| Advanced VGA Controller test failed | 
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 | ||||
| Advanced VGA 256 Color test failed | 
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| Advanced VGA Bit BLT test | 
 | The following step applies to error codes 2458- | ||
| Advanced VGA DAC test | 
 | xx through  | ||
| 
 | 
 | |||
| Advanced VGA data path test | 
 | Replace the system board and retest. | ||
| Advanced VGA Bit BLT test | 
 | |||
| 
 | 
 | |||
| Advanced VGA Linedraw test | 
 | 
 | ||
| 
 | Audio Test Error Codes | |||
| Speaker test failed | 
 | 1. Check system configuration. | ||
| 
 | 
 | 
 | 2.Verify display audio cable connection. | |
| Audio System Internal Error | 
 | Replace the audio board and retest. | ||
| 
 | TouchPad/Pointing Device Interface Test Error Codes | |||
| Pointing device test failed | 
 | Replace the keyboard assembly. | ||
| Interface test failed | 
 | 
 | ||
| 
 | CD or DVD Drive Test Error Codes | |||
 3301-xx
3301-xx
 CD / DVD drive read test failed
CD / DVD drive read test failed
 3305-xx
3305-xx
 CD / DVD drive seek test failed
CD / DVD drive seek test failed
 6600-xx
6600-xx
 ID test failed
ID test failed
 6605-xx
6605-xx
 Read test failed
Read test failed
 6608-xx
6608-xx
 Controller test failed
Controller test failed  6623-xx
6623-xx
 Random read test failed
Random read test failed
1.Replace the CD / DVD and retest.
2.Verify that drivers are loaded and properly installed.
3. Replace the CD / DVD drive and retest.  4. Replace the system board and retest.
 4. Replace the system board and retest.