Apple G4 17-inch manual If you have trouble ejecting a disc

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ÂMake sure you are within antenna range of the other computer or the network’s access point by checking the AirPort Extreme or AirPort Express signal level. Check the AirPort status icon in the menu bar. Up to four bars appear to show signal strength.

Nearby electronic devices or metal structures can interfere with wireless communication and reduce this range. Repositioning or rotating the computer may improve reception.

ÂSee AirPort Help (choose Help > Mac Help, then choose Library > AirPort Help from the menu bar) and the instructions that came with the wireless device for more information.

If your computer’s hard disk is not recording data correctly

mIn a few instances, if the hard disk undergoes an unusually strong vibration, the Sudden Motion Sensor may become active and result in dropped frames or unrecorded portions of sound or data when the disk is recording intensively. If this occurs, make sure that your PowerBook is in a stable environment without vibration or abrupt movement.

If you have trouble ejecting a disc

mQuit any applications that may be using the disc and try again. If that doesn’t work, restart the computer while holding down the trackpad button.

If you suspect a problem with your computer hardware

mYou can use the Apple Hardware Test application to help determine if there is a problem with one of your computer’s components, such as the memory or processor.

For more information about Apple Hardware Test, see “Using Apple Hardware Test” on page 68.

If you have problems with your Internet connection

ÂMake sure your telephone line or network cable is connected and functioning properly.

ÂIf you are using a dial-up Internet connection, make sure that your telephone cord is plugged into the modem port (marked with the W icon) and not the Ethernet port (marked with the G icon) on the computer.

ÂOpen the Network pane of System Preferences and verify the information entered there with your Internet service provider (ISP) or network administrator.

If you have a problem using your computer or working with the Mac OS

ÂIf the answers to your questions are not in this manual, look in Mac OS Help for instructions and troubleshooting information.

ÂCheck the Apple Support website at www.apple.com/support for the latest troubleshooting information and software updates.

Chapter 5 Troubleshooting

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Contents User’s Guide Page Contents Appendix C Appendix aAppendix B Appendix DYour PowerBook is a full-featured notebook computer Getting StartedBasic Features of Your PowerBook Brightness controls Additional Features of Your PowerBook Security slot Setting Up Plug In the Power AdapterPrepare to Get Connected PPP Using the Setup Assistant, you can transfer Transferring Files From Another Mac?To transfer information, you must have the following Connect Your Cables To connect to a phone lineTo connect to a DSL or cable modem or an Ethernet network Turn On Your PowerBook Problems Turning the Computer On? Nothing happens when you press the Power buttonHow Do I Turn My PowerBook Off? Putting Your PowerBook to SleepTo put the computer to sleep, do one of the following Shutting Down Your PowerBook To wake the computerTo shut down your computer, do one of the following Calibrating Your Battery To initially calibrate your battery, follow these stepsWhat’s Next? What If I Have More Questions? Other SupportMac OS Help Basics Adjusting Your Display To turn off the automatic display brightness featureChanging the Size of Images on the Screen Using Your Power Adapter To adjust the resolution on your displayUsing the Trackpad Tips for Using the TrackpadUsing the Keyboard Using a Mouse Learning About Mac OS Customizing Your Desktop and Setting Your Preferences Using Applications Connecting to a PrinterTo set up a printer To monitor printing Playing a CD and Connecting HeadphonesMonitoring Printing To learn more about iTunesConnecting a Camera or Other FireWire or USB Device To check for updated softwareKeeping Your Software Up to Date Connecting to a Network Using the InternetTransferring Files to Another Computer When an Application Freezes To force an application to quitUsing Your Computer Using USB Devices USB Devices and Battery PowerUniversal Serial Bus USB Using Multiple USB Devices at the Same Time For More Information on USBFireWire Using FireWire Devices FireWire Devices and Battery PowerFireWire Target Disk Mode For More Information on FireWire PC CardsFor More Information on PC Cards Using Bluetooth DevicesInserting and Ejecting a PC Card To eject a PC CardSetting Up Bluetooth File Exchange Setting Up Bluetooth ConnectionsSending a File to a Bluetooth Enabled Device AirPort Extreme Wireless Networking and Internet Access For More Information on Bluetooth Wireless TechnologyTo send a file to a Bluetooth enabled device How AirPort Extreme Provides Wireless Internet Access For More Information on AirPort ExtremeFor More Information on Using Ethernet Ethernet 10/100/1000Base-TUsing Your Modem Connecting Speakers and Audio DevicesSudden Motion Sensor External Video Support DVI, VGA, and S-VideoConnecting an External Display or Projector Using Your PowerBook With the Display Closed Using Your SuperDrive Connecting a Television, VCR, or Other Video DeviceEjecting a Disc To install or use programs from a CD or DVD discInserting a CD or DVD Disc To eject a disc, do one of the followingTo record data on a CD-R or CD-RW disc Playing DVD DiscsRecording CD-R and CD-RW Discs To record music from your iTunes libraryBattery Recording Information on a DVDTo record data on DVD-R, DVD+R, DVD-RW, or DVD+RW discs Battery Removing and Replacing the Battery To remove the batteryTo replace the battery Charging a Battery Battery-Conservation TipsFor More Information on Your PowerBook Battery Security SlotFor More Information on Security Options Installing Additional Memory Adding Memory To Your ComputerTo install additional memory Adding Memory to Your Computer 30O Adding Memory to Your Computer Making Sure Your Computer Recognizes New Memory To check the computer’s memoryProblems That Prevent You From Using Your Computer If the computer won’t respond or the pointer won’t moveIf the computer won’t turn on or start up If you have a problem with an application Other ProblemsIf you forgot your password If the display suddenly goes black or your system freezesIf you suspect a problem with your computer hardware If you have problems with your Internet connectionIf you have trouble ejecting a disc Reinstalling the Software That Came With Your Computer Installing Mac OS X and ApplicationsInstalling Applications Using Apple Hardware Test Installing Mac OSTo use Apple Hardware Test Installing Xcode Tools Locating Your Product Serial NumberPage Power Adapter Operating EnvironmentBattery Connectors and Ports Plugging In the Power AdapterConnecting a Phone Line to the Internal Modem AppendixStoring Your PowerBook Using Your PowerBookCarrying Your PowerBook Cleaning Your PowerBookGeneral Safety Instructions Battery Avoid Hearing Damage Apple and the Environment ErgonomicsKeyboard and Trackpad Chair External MouseBuilt-in Display Page Connecting to the Internet There are four kinds of Internet connectionsTo find the settings on a Windows PC To find the settings on a Mac OS X computerTo find the settings on a Mac OS 9 computer Before You Connect to the InternetGathering the Information You Need Entering Your Information Dial-Up Modem With Point-to-Point Protocol PPP ConnectionsAppendix C Connecting to the Internet To test your Internet configuration DSL, Cable Modem, or LAN Internet ConnectionsTo set up Network preferences for the built-in Ethernet port Manual Configuration To set up a manual configurationDhcp Configuration To set up a Dhcp configurationPPPoE Configuration To set up a PPPoE connectionAirPort Extreme Wireless Connection Setting Up an AirPort Extreme Connection Manually To check if you have access to an AirPort Extreme networkAppendix C Connecting to the Internet To test your AirPort Extreme connection Troubleshooting Your Connection Cable Modem, DSL, and LAN Internet ConnectionsPPPoE Connections Network Connections Top Ten Questions How do I make my PowerBook battery last longer? Forgot my password. How do I reset it?How does the Mac OS X interface work? Appendix D Top Ten Questions Page Vcci Class B Statement Europe EU Declaration of Conformity Laser Information Telephone Line Problems Information You Need in the United Kingdom 103 Page Index 106 107 108 Page Page
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