Apple G4 17-inch manual Appendix D Top Ten Questions

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I hear a fan coming on and my PowerBook seems to get quite warm. Is that OK?

As your PowerBook operates, it’s designed to keep itself within safe thermal limits. The fan comes on and stays on to keep the PowerBook operating at normal temperatures. The bottom of your PowerBook may become warm because it’s designed to let heat dissipate through the case. This is normal. For more information, see “Using Your PowerBook” on page 74.

My application or Mac OS X doesn’t seem to be working correctly. Do I need to reinstall Mac OS X?

The process of troubleshooting a problem requires that you determine a number of things, such as whether a problem always happens with a specific application, is related to your operating system, or is due to faulty hardware. Before you reinstall, see “Troubleshooting” on page 63 to help analyze the problem. Apple also provides many technical explanations and advice for solving problems in the AppleCare Knowledge Base. To access the Knowledge Base on the web, go to www.apple.com/support. If you determine that you must reinstall Mac OS X, you’ll find instructions in “Reinstalling the Software That Came With Your Computer” on page 67.

I installed an application on my PowerBook, but it doesn’t seem to be working. Where can I go for help?

Check the documentation that came with the application or the manufacturer’s website for instructions on how to get support. Often manufacturers are aware of common problems that might occur with their applications and provide solutions and updates for immediate use. If your program is not an Apple product, you’ll need to contact the manufacturer directly for the best support.

Appendix D Top Ten Questions

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Contents User’s Guide Page Contents Appendix B Appendix aAppendix C Appendix DGetting Started Your PowerBook is a full-featured notebook computerBasic Features of Your PowerBook Brightness controls Additional Features of Your PowerBook Security slot Plug In the Power Adapter Setting UpPrepare to Get Connected PPP Transferring Files From Another Mac? Using the Setup Assistant, you can transferTo transfer information, you must have the following To connect to a phone line Connect Your CablesTo connect to a DSL or cable modem or an Ethernet network Turn On Your PowerBook Nothing happens when you press the Power button Problems Turning the Computer On?Putting Your PowerBook to Sleep How Do I Turn My PowerBook Off?To put the computer to sleep, do one of the following To wake the computer Shutting Down Your PowerBookTo shut down your computer, do one of the following To initially calibrate your battery, follow these steps Calibrating Your BatteryWhat’s Next? Other Support What If I Have More Questions?Mac OS Help Basics To turn off the automatic display brightness feature Adjusting Your DisplayChanging the Size of Images on the Screen To adjust the resolution on your display Using Your Power AdapterTips for Using the Trackpad Using the TrackpadUsing the Keyboard Using a Mouse Learning About Mac OS Customizing Your Desktop and Setting Your Preferences Connecting to a Printer Using ApplicationsTo set up a printer Monitoring Printing Playing a CD and Connecting HeadphonesTo monitor printing To learn more about iTunesTo check for updated software Connecting a Camera or Other FireWire or USB DeviceKeeping Your Software Up to Date Using the Internet Connecting to a NetworkTransferring Files to Another Computer To force an application to quit When an Application FreezesUsing Your Computer USB Devices and Battery Power Using USB DevicesUniversal Serial Bus USB For More Information on USB Using Multiple USB Devices at the Same TimeFireWire FireWire Devices and Battery Power Using FireWire DevicesFireWire Target Disk Mode PC Cards For More Information on FireWireInserting and Ejecting a PC Card Using Bluetooth DevicesFor More Information on PC Cards To eject a PC CardSetting Up Bluetooth Connections Setting Up Bluetooth File ExchangeSending a File to a Bluetooth Enabled Device For More Information on Bluetooth Wireless Technology AirPort Extreme Wireless Networking and Internet AccessTo send a file to a Bluetooth enabled device For More Information on AirPort Extreme How AirPort Extreme Provides Wireless Internet AccessEthernet 10/100/1000Base-T For More Information on Using EthernetConnecting Speakers and Audio Devices Using Your ModemExternal Video Support DVI, VGA, and S-Video Sudden Motion SensorConnecting an External Display or Projector Using Your PowerBook With the Display Closed Connecting a Television, VCR, or Other Video Device Using Your SuperDriveInserting a CD or DVD Disc To install or use programs from a CD or DVD discEjecting a Disc To eject a disc, do one of the followingRecording CD-R and CD-RW Discs Playing DVD DiscsTo record data on a CD-R or CD-RW disc To record music from your iTunes libraryRecording Information on a DVD BatteryTo record data on DVD-R, DVD+R, DVD-RW, or DVD+RW discs Battery To remove the battery Removing and Replacing the BatteryTo replace the battery Battery-Conservation Tips Charging a BatterySecurity Slot For More Information on Your PowerBook BatteryFor More Information on Security Options Adding Memory To Your Computer Installing Additional MemoryTo install additional memory Adding Memory to Your Computer 30O Adding Memory to Your Computer To check the computer’s memory Making Sure Your Computer Recognizes New MemoryIf the computer won’t respond or the pointer won’t move Problems That Prevent You From Using Your ComputerIf the computer won’t turn on or start up If you forgot your password Other ProblemsIf you have a problem with an application If the display suddenly goes black or your system freezesIf you have problems with your Internet connection If you suspect a problem with your computer hardwareIf you have trouble ejecting a disc Installing Mac OS X and Applications Reinstalling the Software That Came With Your ComputerInstalling Applications Installing Mac OS Using Apple Hardware TestTo use Apple Hardware Test Locating Your Product Serial Number Installing Xcode ToolsPage Operating Environment Power AdapterBattery Connecting a Phone Line to the Internal Modem Plugging In the Power AdapterConnectors and Ports AppendixCarrying Your PowerBook Using Your PowerBookStoring Your PowerBook Cleaning Your PowerBookGeneral Safety Instructions Ergonomics Battery Avoid Hearing Damage Apple and the EnvironmentKeyboard and Trackpad External Mouse ChairBuilt-in Display Page There are four kinds of Internet connections Connecting to the InternetTo find the settings on a Mac OS 9 computer To find the settings on a Mac OS X computerTo find the settings on a Windows PC Before You Connect to the InternetGathering the Information You Need Dial-Up Modem With Point-to-Point Protocol PPP Connections Entering Your InformationAppendix C Connecting to the Internet DSL, Cable Modem, or LAN Internet Connections To test your Internet configurationTo set up Network preferences for the built-in Ethernet port To set up a manual configuration Manual ConfigurationTo set up a Dhcp configuration Dhcp ConfigurationTo set up a PPPoE connection PPPoE ConfigurationAirPort Extreme Wireless Connection To check if you have access to an AirPort Extreme network Setting Up an AirPort Extreme Connection ManuallyAppendix C Connecting to the Internet To test your AirPort Extreme connection Cable Modem, DSL, and LAN Internet Connections Troubleshooting Your ConnectionPPPoE Connections Network Connections Top Ten Questions Forgot my password. How do I reset it? How do I make my PowerBook battery last longer?How does the Mac OS X interface work? Appendix D Top Ten Questions Page Vcci Class B Statement Europe EU Declaration of Conformity Laser Information Telephone Line Problems Information You Need in the United Kingdom 103 Page Index 106 107 108 Page Page