CHAPTER 5: TROUBLESHOOTING
Power Problem
When you press the power button, the computer does not turn on
•• If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.
•• Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works. If the wall outlet is not working, contact an electrician or your power company for further assistance.
•• If the problem persists, contact Alienware support (see “Contacting Alienware“ on page 117).
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