Acer 4010 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

Page 78

System Check Procedures

External Diskette Drive Check

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.Go to the diagnostic memory in the test items.

3.Press F2 in the test items.

4.Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

70

Chapter 4

Image 78
Contents Acer TravelMate 4010 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Troubleshooting FRU Field Replaceable Unit ListSystem Specifications FeaturesExpansion Diagram BlockSystem Board Layout Top ViewBottom View CRTPcmcia No IR for TM4010 TravelMate tour Front Open ViewIcon Description Power button Turns the computer on and off Chapter Front Closed View Left View Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLock Keys and embedded Numeric Keypad Using the KeyboardDesired Access Num Lock On Num Lock Off Lock Key DescriptionWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionPage Euro symbol Special KeyLaunch Key Default application Launch KeysDescription Default application Touchpad Touchpad BasicsFunction Left Button Right Button Scroll Button Tap Chapter Processor Hardware Specifications and ConfigurationsSpecification Second Level CacheIR InterfaceNo IR interface for TM2320/4010 Series Memory CombinationsLAN Interface Modem InterfaceBluetooth Interface Wireless Module 802.11b/g optional deviceHard Disk Drive Interface Combo Drive Interface DVD-Dual Interface2MB Video Interface Audio InterfaceAudio Jack AGP8XIeee 1394 Port Video MemoryUSB Port Pcmcia PortBattery KeyboardQDI QD141XLH12 LCD 15 inch QDIAC Adaptor LCD 15 inch and 15.4 inchLCD Inverter SamsungSystem Power Management Chapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Information Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option IRQ7/IRQ5 AdvancedParameter Description Options DMA3/DMA1Chapter Boot Exit SecurityClear or Set Parameter Description OptionRemoving a Password Page Boot CD-ROM/DVD DriveInfo Main Advanced Security Boot ExitBios Flash Utility Cear Bios Password SOPCear HDD Password SOP Check HDD Master ID number Chapter Machine Disassembly and Replacement General Information Screw Type Location QuantityChapter Disassembly Procedure Flowchart Screw List Removing the Battery Pack Removing the HDD Module Chapter Removing the ODD Module Chapter Disassembling the Main Unit Disassembling the Lower Case Assembly Page Chapter Disassembling the LCD Module Chapter Disassembling the External Modules Chapter Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence Phoenix Bios Beep Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Chapter Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter FRU Field Replaceable Unit List Exploded Diagram TravelMate Power Cord EU 3 PIN Power Cord US 3 PINPower Cord PRC 3 PIN Power Cord UK 3 PINHDD Cover Wireless LAN AntennaHeatsink Cover 1 Dummy CoverDVD/CDRW Combo Drive 24X KME Uida DVD-ROM Drive 8X QSI SDR-083DVD/CDRW Combo Drive 24X QSI SBW DVD Dual Drive QSI SDW-042Darfon UK LCD Module 14.1 IN. XGA CMO N141XB LCD Module 14.1 IN. XGA AU B141XG05LCD Module 14.1 IN. XGA QDI LCD Module 15 IN. XGA AU B150XG01LCD Cable 15.4 IN. Wxga LCD Cable 14.1 IN. XGALCD Cable 15 IN. XGA LCD Bracket W/HINGE 14 IN. LThermal Module 512MB Nanya SO-DIMM DDR333 512MBSpeaker SET VGA Heatsink W/PADIndex Index Index