Acer 4010 manual Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms

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Power Management-Related Symptoms

Symptom / Error

Action in Sequence

 

 

The system doesn't resume from hibernation/

Connect AC adapter then check if the system resumes from

standby mode.

Standby/Hibernation mode.

 

Check if the battery is low.

 

Hard disk drive

 

Main board

 

 

The system doesn't resume from standby mode

LCD cover switch

after opening the lid of the portable computer.

Main board

 

 

Battery fuel gauge in Windows doesn’t go higher

Refresh battery (continue use battery until power off, then charge

than 90%.

battery).

 

Battery pack

 

Main board

 

 

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.

 

Main board

 

 

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System configuration does not match the

Enter BIOS Setup Utility to execute “Load Setup defaults”, then

installed devices.

reboot system.

 

Reconnect hard disk/CD-ROM drives/FDD or other peripherals.

 

Main board

 

 

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching

 

Keyboard

 

Main board

 

 

USB does not work correctly

Main board

 

 

Print problems.

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Run printer self-test.

 

Printer driver

 

Printer cable

 

Printer

 

Main board

 

 

Parallel port device problems

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Device driver

 

Device cable

 

Device

 

Main board

 

 

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

 

Keyboard

 

Main board

 

 

Touchpad does not work.

Reconnect touchpad cable.

 

Touchpad board

 

Main board

 

 

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Chapter 4

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Contents Acer TravelMate 4010 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Troubleshooting FRU Field Replaceable Unit ListSystem Specifications FeaturesExpansion Diagram BlockSystem Board Layout Top ViewBottom View CRTPcmcia No IR for TM4010 TravelMate tour Front Open ViewIcon Description Power button Turns the computer on and off Chapter Front Closed View Left View Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLock Keys and embedded Numeric Keypad Using the KeyboardDesired Access Num Lock On Num Lock Off Lock Key DescriptionWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionPage Euro symbol Special KeyLaunch Key Default application Launch KeysDescription Default application Touchpad Touchpad BasicsFunction Left Button Right Button Scroll Button Tap Chapter Processor Hardware Specifications and ConfigurationsSpecification Second Level CacheIR InterfaceNo IR interface for TM2320/4010 Series Memory CombinationsLAN Interface Modem InterfaceBluetooth Interface Wireless Module 802.11b/g optional deviceHard Disk Drive Interface Combo Drive Interface DVD-Dual Interface2MB Video Interface Audio InterfaceAudio Jack AGP8XIeee 1394 Port Video MemoryUSB Port Pcmcia PortBattery KeyboardQDI QD141XLH12 LCD 15 inch QDIAC Adaptor LCD 15 inch and 15.4 inchLCD Inverter SamsungSystem Power Management Chapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Information Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option IRQ7/IRQ5 AdvancedParameter Description Options DMA3/DMA1Chapter Boot Exit SecurityClear or Set Parameter Description OptionRemoving a Password Page Boot CD-ROM/DVD DriveInfo Main Advanced Security Boot ExitBios Flash Utility Cear Bios Password SOPCear HDD Password SOP Check HDD Master ID number Chapter Machine Disassembly and Replacement General Information Screw Type Location QuantityChapter Disassembly Procedure Flowchart Screw List Removing the Battery Pack Removing the HDD Module Chapter Removing the ODD Module Chapter Disassembling the Main Unit Disassembling the Lower Case Assembly Page Chapter Disassembling the LCD Module Chapter Disassembling the External Modules Chapter Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence Phoenix Bios Beep Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Chapter Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter FRU Field Replaceable Unit List Exploded Diagram TravelMate Power Cord EU 3 PIN Power Cord US 3 PINPower Cord PRC 3 PIN Power Cord UK 3 PINHDD Cover Wireless LAN AntennaHeatsink Cover 1 Dummy CoverDVD/CDRW Combo Drive 24X KME Uida DVD-ROM Drive 8X QSI SDR-083DVD/CDRW Combo Drive 24X QSI SBW DVD Dual Drive QSI SDW-042Darfon UK LCD Module 14.1 IN. XGA CMO N141XB LCD Module 14.1 IN. XGA AU B141XG05LCD Module 14.1 IN. XGA QDI LCD Module 15 IN. XGA AU B150XG01LCD Cable 15.4 IN. Wxga LCD Cable 14.1 IN. XGALCD Cable 15 IN. XGA LCD Bracket W/HINGE 14 IN. LThermal Module 512MB Nanya SO-DIMM DDR333 512MBSpeaker SET VGA Heatsink W/PADIndex Index Index