Acer 3300S manual Online Support Information

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides User's manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Service Guide Aspire 3300SDate Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface Page System Specifications OverviewFeatures PerformanceExpansion Front Panel Aspire 3300S Label Icon Color DescriptionCD-ROM/DVD-ROM/CD-RW LED Hard disk drive activity LED Rear Panel Aspire 3300S Label Icon Color Description System Block Diagram Aspire 3300S Intel P4 CPUChapter Main Board Layout Aspire 3300S Component FunctionIDE 1~IDE JCD1/JAUX1/JMD1CPUFA/SYSFA JFP1/JFP2Keyboard Component DescriptionPlay/Pause button Forward ButtonWindows + F Find Document Shift + Windows + M Undo Minimize AllHardware Specifications and Configurations Specification2MB 2GB DDR SdramSlot Memory Module Total Memory Maximum System Memory SupportedAudio Interface LPCItems Specifications IRQ5IRQ7 COM1, COMAddress Size Function DeviceRoute Reg Mask Hex Range Devices IRQx System Devices Add-On-Card DevicesTemperature & Humidity DRQx System Devices Add-On-Card DevicesController HumidityInput Frequency Frequency Variation Range Input Voltage Variation RangeInput Current Measuring Range 180 264 Vrms Output Requirements Regulation Current RatingMaxPower Management Functions Device Standby ModeChapter System Utilities Entering Setup Page Product Information Following table describes the parameters found in this menu Parameter DescriptionStandard Cmos Features Parameter Description OptionsAll Errors 44 MB, 3.5-inchNone CGA40Press Enter AutoLBA CHSAdvanced Bios Features DisabledEnabled Setup FastAdvanced Chipset Features Advanced Dram ControlNormal Mode Integrated Peripherals USBParameter Description Options Power Management Setup Power Off Susp, Stby -- OffSYNC+Blank PnP/PCI Configuration Auto EscdPC Health Status Frequency Control Load Default Settings Set Supervisor/User Password Chapter Save & Exit Setup/Exit Without Saving Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Opening the Housing Removing the Housing CoverRemoving the Front Panel Removing the EMI Audio CoverRemoving the Modem Card Removing the AGP VGA CardRemoving the FDD and DVD Frame Page Removing the Intrusion Alarm Cable Removing the USB and Audio Board Removing the Hard Disk DriveRemoving the Dimm Removing the Power Supply Removing the RTC BatteryRemoving the Processor Removing the Main board Chapter Troubleshooting Power-On Self-Test Post Checkpoint DescriptionReset keyboard for Winbond 977 series Super I/Q chips Checkpoint Description Chapter Auto Chapter Post Error Messages List Bios Messages Action/FRURun Setup Chapter Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Diskette DriveError Symptom Action/FRU Hard Disk DriveCD/DVD-ROM Drive Real-Time ClockAudio Error Symptom Action/FRU Parallel/Serial Ports Power SupplyOther Problems KeyboardUndetermined Problems DimmFloppy Disk Drive Connector FDD1 Chassis Intrusion Switch Connector J8Hard Disk Connectors IDE1 & IDE2 TIPCD-In Connector JCD1 Aux Line-In Connector JAUX1Modem-In Connector JMD1 Fan Power Connectors CPUFA/SYSFA Front Panel Connectors JFP1 & JFP2 10 JFP1Intel spec Front Panel Audio Connector Jaud JaudFront USB Connector JUSB1 or JUSB2 Panel I/O Connectivity Design GuideIrDA Infrared Module Header JIR1 Jumpers Clear Cmos Jumper JBAT1AGP Accelerated Graphics Port Slot PCI SlotsCNR Communication Network Riser PCI Interrupt Request Routing Chapter FRU Field Replaceable Unit List Aspire 3300S Exploded Diagram Picture Partname Description Power SW/HDD Power LEDFDD Cable 34/34PIN Turbo LED Cable 2PINWILAM.1GV WILAM.1GWWILAM.1GK 128MB DDR266 MicronPower Supply 160W Daughter BoardVGA Card Modem Card V92 56KRotate Bracket Assembly Rotate Bracket Bracket Assembly IOFront Panel Assy Front Bezel VT3200 BRACKETS81MH34A USB EMI CoverChapter Model Definition and Configuration Appendix a Test Compatible Components Microsoft Windows XP Environment Test PC2100 DDR RAM PC2700 DDR RAM Teac FD235HF 1.44MB CdromDvdrom CD RW Yamaha CRW3200E-VK Sony CRX175A CPU Online Support Information 103 Advanced Options Idsel Post Rimm Uart