Acer 3300S manual Error Symptom Action/FRU, Hard Disk Drive, CD/DVD-ROM Drive, Real-Time Clock

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Error Symptom

 

Action/FRU

 

 

 

Diskette drive LED comes on for more than 2

1.

Diskette

minutes when reading data.

2.

Diskette drive connection/cable

 

3.

Diskette drive

 

4.

Main board

 

 

 

Diskette drive LED fails to light, and the drive

1.

Diskette

is unable to access for more than 2 minutes.

2.

Diskette drive power

 

3.

Diskette drive connection/cable

 

4.

Diskette drive

 

5.

Main board

 

 

 

Diskette drive test failed.

1.

Diskette

 

2.

Diskette drive

 

3.

Diskette drive cable

 

4.

Main board

 

 

 

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive cable.

 

3.

Hard disk drive.

 

4.

Main board.

 

 

 

Hard disk drive cannot format completely.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive cable.

 

3.

Hard disk drive.

 

4.

Main board.

 

 

 

Hard disk drive has write error.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive.

 

 

Hard disk drive LED fails to light, but system

1. With the system power on, measure the voltage of hard disk LED

operates normally.

 

connector.

 

2.

Hard drive LED cable.

 

 

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come on

1. CD/DVD-ROM drive

but works normally.

 

 

 

 

CD/DVD-ROM drive LED flashes for more

1. CD/DVD-ROM may have dirt or foreign material on it. Check with

than 30 seconds before LED shutting off.

 

a known good disc.

 

2.

CD/DVD-ROM is not inserted properly.

Software asks to reinstall disc.

3.

CD/DVD-ROM is damaged.

Software displays a reading CD/DVD error.

 

 

 

 

CD/DVD-ROM drive cannot load or eject

1. Disconnect all cables from CD/DVD-ROM drive except power

when the system is turned on and its eject

 

cable, then press eject button to try to unload the disk.

button is pressed and held.

2. CD/DVD-ROM drive power.

 

3.

CD/DVD-ROM drive

 

 

 

CD/DVD-ROM drive does not read and there

1.

CD may have dirt or foreign material on it. Check with a known

are no messages are displayed.

 

good disc.

 

2.

Ensure the CD/DVD-ROM driver is installed properly.

 

3.

CD/DVD-ROM drive.

 

 

CD/DVD-ROM drive can play audio CD but

1. Ensure the headphone jack of the CD/DVD-ROM has an output.

no sound output.

2.

Turn up the sound volume.

 

3.

Speaker power/connection/cable.

 

4.

CD/DVD-ROM drive.

 

 

 

Real-Time Clock

 

 

Real-time clock is inaccurate.

1. Ensure the information in the Date and Time of BIOS Setup is

 

 

set correctly.

 

2.

RTC battery.

 

3.

Main board

 

 

 

Chapter 4

72

Image 78
Contents Service Guide Aspire 3300SDate Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface Page System Specifications OverviewFeatures PerformanceExpansion Front Panel Aspire 3300S Label Icon Color DescriptionCD-ROM/DVD-ROM/CD-RW LED Hard disk drive activity LED Rear Panel Aspire 3300S Label Icon Color Description System Block Diagram Aspire 3300S Intel P4 CPUChapter Main Board Layout Aspire 3300S Component FunctionCPUFA/SYSFA IDE 1~IDEJCD1/JAUX1/JMD1 JFP1/JFP2Play/Pause button KeyboardComponent Description Forward ButtonWindows + F Find Document Shift + Windows + M Undo Minimize AllHardware Specifications and Configurations Specification2MB Slot Memory Module Total Memory 2GBDDR Sdram Maximum System Memory SupportedAudio Interface LPCIRQ7 Items SpecificationsIRQ5 COM1, COMAddress Size Function DeviceRoute Reg Mask Hex Range Devices IRQx System Devices Add-On-Card DevicesController Temperature & HumidityDRQx System Devices Add-On-Card Devices HumidityInput Current Measuring Range 180 264 Vrms Input Frequency Frequency Variation RangeInput Voltage Variation Range Output Requirements Regulation Current RatingMaxPower Management Functions Device Standby ModeChapter System Utilities Entering Setup Page Product Information Following table describes the parameters found in this menu Parameter DescriptionStandard Cmos Features Parameter Description OptionsNone All Errors44 MB, 3.5-inch CGA40LBA Press EnterAuto CHSAdvanced Bios Features DisabledEnabled Setup FastAdvanced Chipset Features Advanced Dram ControlNormal Mode Integrated Peripherals USBParameter Description Options Power Management Setup Power Off Susp, Stby -- OffSYNC+Blank PnP/PCI Configuration Auto EscdPC Health Status Frequency Control Load Default Settings Set Supervisor/User Password Chapter Save & Exit Setup/Exit Without Saving Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Opening the Housing Removing the Housing CoverRemoving the Front Panel Removing the EMI Audio CoverRemoving the Modem Card Removing the AGP VGA CardRemoving the FDD and DVD Frame Page Removing the Intrusion Alarm Cable Removing the USB and Audio Board Removing the Hard Disk DriveRemoving the Dimm Removing the Power Supply Removing the RTC BatteryRemoving the Processor Removing the Main board Chapter Troubleshooting Power-On Self-Test Post Checkpoint DescriptionReset keyboard for Winbond 977 series Super I/Q chips Checkpoint Description Chapter Auto Chapter Post Error Messages List Bios Messages Action/FRURun Setup Chapter Main board and Memory Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Diskette DriveCD/DVD-ROM Drive Error Symptom Action/FRUHard Disk Drive Real-Time ClockAudio Other Problems Error Symptom Action/FRU Parallel/Serial PortsPower Supply KeyboardUndetermined Problems DimmFloppy Disk Drive Connector FDD1 Chassis Intrusion Switch Connector J8Hard Disk Connectors IDE1 & IDE2 TIPCD-In Connector JCD1 Aux Line-In Connector JAUX1Modem-In Connector JMD1 Fan Power Connectors CPUFA/SYSFA Front Panel Connectors JFP1 & JFP2 10 JFP1Intel spec Front Panel Audio Connector Jaud JaudFront USB Connector JUSB1 or JUSB2 Panel I/O Connectivity Design GuideIrDA Infrared Module Header JIR1 Jumpers Clear Cmos Jumper JBAT1AGP Accelerated Graphics Port Slot PCI SlotsCNR Communication Network Riser PCI Interrupt Request Routing Chapter FRU Field Replaceable Unit List Aspire 3300S Exploded Diagram Picture Partname Description FDD Cable 34/34PIN Power SW/HDDPower LED Turbo LED Cable 2PINWILAM.1GK WILAM.1GVWILAM.1GW 128MB DDR266 MicronVGA Card Power Supply 160WDaughter Board Modem Card V92 56KFront Panel Assy Front Bezel VT3200 Rotate Bracket Assembly Rotate BracketBracket Assembly IO BRACKETS81MH34A USB EMI CoverChapter Model Definition and Configuration Appendix a Test Compatible Components Microsoft Windows XP Environment Test PC2100 DDR RAMPC2700 DDR RAM Teac FD235HF 1.44MB CdromDvdrom CD RW Yamaha CRW3200E-VK Sony CRX175A CPU Online Support Information 103 Advanced Options Idsel Post Rimm Uart

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