Acer PLUTO MK6025GAS, QD14TL0102, MK4025GAS, N141I1-L05 (GLARE), N141C1-L02 (WXGA+) Troubleshooting

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Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

Chapter 4

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Contents Acer TravelMate 3300 Series Revision History Disclaimer CopyrightScreen Messages ConventionsPreface Page Chapter FeaturesDimensions and weight Top View Mainboard LayoutBottom View IO Board Layout Modem Board Connector MDC MDC Cable Connector RING1 Chapter Myna DiagramSystem BlockFront View Outlook ViewDescription Left View Closed front viewIcon Description Right View Rear View Bottom View Indicators Easy-launch buttons Easy-launch button Default applicationTouchpad Basics TouchpadPage Desired Access Num Lock On Num Lock Off Using the KeyboardLock Keys and embedded mumeric keypad Windows KeysKey Icon Description Hot KeysHot Key Icon Function Description Special KeyEuro symbol Acer eManager Using System UtilitiesLaunch Manager Processor Hardware Specifications and ConfigurationsSystem Board Major Chips L2 CacheSystem Memory Modem/Bluetooth InterfaceLAN Interface USB PortPcmcia Port BatteryKeyboard LCD 14.1 Wxga Acpi Mode Power Management Power ManagementAC Adapter Environmental Requirements Dimensions and WeightHDD Interface DetailsFunction Bios Setup UtilityInformation Main Security Boot ExitParameter Description Main Security Boot ExitF12 Boot Menu Description Option AdvancedAuto ECP Parameter Description Option SecurityDisabled Set Supervisor/User PasswordCharacters 0-9,A-Z not case sensitive EnterSetup Notice Changes have been saved Continue Parameter Description BootExit Information Main Security BootMachine Disassembly and Replacement Before You Begin General InformationDisassembly Procedure Flowchart Nylok Screw I2*3M-NIHY Screw ListRemoving the Battery Pack Removing the Memory and the HDD Module Removing the Wireless LAN CardRemoving the LCD Module Chapter Disassembling the Main Unit Disassembling the Lower Case AssemblyChapter Disassembling the Upper Case Assembly Disassembling the LCD Module Page Disassembling the HDD Module Disassembling the External ModulesTroubleshooting External Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckTouchpad Check Power-on Self-Test Error Messages Error Code List Index of Error MessagesError Message List Error Codes Error MessagesCPU ID LCD No beep Error Messages FRU/Action in SequenceCode Beeps Post Routine Description Phoenix Bios Beep CodesCode Beeps Post Routine Description Chapter Code Beeps Post Routine Description LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter Jumper and Connector Locations JK1 INTMIC1 MDC1 Switch Settings Switch SettingsSwitch Function Chapter FRU Field Replaceable Unit List Image Part Name Description Acer P/N Exploded DiagramBattery Pack LI+ BTY Pack LI+ 6C Modem Cable Cable Modem US W Touchpad Plate Assy T/P Plate HDD Cover Assy HDD Cover DVD-RW Drive Dual PAN/UJ-840B LF HDD Mylar W Assy HDD Chassis Danish TM3300 Keyboard LCD Bracket Left LCD Module Assy QDI 14.1 Wxga Glare 420G LCD 14.1 Wxga QDI LCD 14 Wxga Sdimm Samsung Screw SCW HEX NYL I#R-40