Acer MK4025GAS, QD14TL0102, PLUTO MK6025GAS System Check Procedures, External Diskette Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents Acer TravelMate 3300 Series Revision History Copyright DisclaimerConventions Screen MessagesPreface Page Features ChapterDimensions and weight Mainboard Layout Top ViewBottom View IO Board Layout Modem Board Connector MDC MDC Cable Connector RING1 Chapter DiagramSystem Block MynaDescription Outlook ViewFront View Icon Description Closed front viewLeft View Right View Rear View Bottom View Indicators Easy-launch button Default application Easy-launch buttonsTouchpad Touchpad BasicsPage Lock Keys and embedded mumeric keypad Using the KeyboardDesired Access Num Lock On Num Lock Off Windows KeysHot Keys Key Icon DescriptionSpecial Key Hot Key Icon Function DescriptionEuro symbol Using System Utilities Acer eManagerLaunch Manager System Board Major Chips Hardware Specifications and ConfigurationsProcessor L2 CacheLAN Interface Modem/Bluetooth InterfaceSystem Memory USB PortKeyboard BatteryPcmcia Port LCD 14.1 Wxga AC Adapter Power ManagementAcpi Mode Power Management HDD Interface Dimensions and WeightEnvironmental Requirements DetailsBios Setup Utility FunctionMain Security Boot Exit InformationParameter Description Security Boot Exit MainF12 Boot Menu Auto AdvancedDescription Option ECP Security Parameter Description OptionCharacters 0-9,A-Z not case sensitive Set Supervisor/User PasswordDisabled EnterSetup Notice Changes have been saved Continue Boot Parameter DescriptionInformation Main Security Boot ExitMachine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Screw List Nylok Screw I2*3M-NIHYRemoving the Battery Pack Removing the Wireless LAN Card Removing the Memory and the HDD ModuleRemoving the LCD Module Chapter Disassembling the Lower Case Assembly Disassembling the Main UnitChapter Disassembling the Upper Case Assembly Disassembling the LCD Module Page Disassembling the External Modules Disassembling the HDD ModuleTroubleshooting External CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkTouchpad Check Power-on Self-Test Error Messages Error Message List Index of Error MessagesError Code List Error Codes Error MessagesCPU ID No beep Error Messages FRU/Action in Sequence LCDPhoenix Bios Beep Codes Code Beeps Post Routine DescriptionCode Beeps Post Routine Description Chapter Code Beeps Post Routine Description Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Jumper and Connector Locations JK1 INTMIC1 MDC1 Switch Function Switch SettingsSwitch Settings Chapter FRU Field Replaceable Unit List Exploded Diagram Image Part Name Description Acer P/NBattery Pack LI+ BTY Pack LI+ 6C Modem Cable Cable Modem US W Touchpad Plate Assy T/P Plate HDD Cover Assy HDD Cover DVD-RW Drive Dual PAN/UJ-840B LF HDD Mylar W Assy HDD Chassis Danish TM3300 Keyboard LCD Bracket Left LCD Module Assy QDI 14.1 Wxga Glare 420G LCD 14.1 Wxga QDI LCD 14 Wxga Sdimm Samsung Screw SCW HEX NYL I#R-40