Acer power sx/sxb/sc manual Post Error Messages List, Bios Messages Action/FRU

Page 76

POST Error Messages List

If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 70.

NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change. This system check can be done through the diagnostics program.

NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also check the power supply voltages if you have a “system no-power” condition.

If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List” table, go to “Undetermined Problems” on page 76.

NOTE: To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

BIOS Messages

 

Action/FRU

 

 

 

I/O Parity Error

1.

System board

 

 

 

CPU Clock Mismatch

1.

Enter BIOS Setup and load the default settings.

 

2.

Ensure BIOS setting for processor is set correctly.

 

 

 

Real Time Clock Error

1.

Enter BIOS Setup and load the default settings.

CMOS Battery Bad

2.

RTC Battery.

CMOS Checksum Error

3.

System Board.

 

 

 

 

 

Equipment Configuration Error

1.

Ensure the system configuration set in BIOS Setup is

 

 

correct.

 

2.

Enter BIOS Setup and load the default settings.

 

3.

RTC battery.

 

4.

System board.

 

 

 

System Management Memory Bad

1.

Insert the memory modules in the DIMM sockets

Memory Error at MMMM:SSSS:OOOOh

 

properly, then reboot the system.

 

2.

Memory module.

 

3.

System board.

 

 

 

RAM Parity Error

1.

Enter BIOS Setup to disable parity check.

 

2.

Memory module

 

3.

System board

 

 

 

PS/2 Keyboard Error or Keyboard Not Connected

1.

Re-connect PS/2 keyboard and mouse.

PS/2 Keyboard Interface Error

2.

Enter BIOS Setup and load the default settings.

PS/2 Keyboard Locked

3.

PS/2 keyboard

4.

PS/2 mouse

 

 

5.

System board

 

 

 

Onboard xxx... Conflict(s)

1.

Enter BIOS Setup and load the default settings.

 

2.

Remove all adapter cards that are NOT factory-

 

 

installed, then reboot the system.

 

 

 

Floppy Disk Controller Error

1.

Diskette drive cable/connection.

Floppy Drive A Error

2.

Diskette drive.

Floppy Drive B Error

3.

System board

 

 

 

 

 

On Board Parallel Port Conflict(s)

1.

Enter BIOS Setup and load the default settings.

On Board Serial Port 1 Conflict(s)

2.

Remove all adapter cards that are NOT factory-

On Board Serial Port 2 Conflict(s)

 

installed, then reboot the system.

 

 

 

 

 

Floppy Drive(s) Write Protected

1.

Ensure that the diskette drive is not set to [Write

Hard Disk Drive(s) Write Protected

 

Protected] in the Security Options in BIOS Setup.

 

2.

Load default settings in Setup.

 

 

 

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Chapter 4

Image 76
Contents AcerPower Sx/Sxb/Sc Service GuideDate Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface Page Table of Contents Chapter Jumper and Connector Information Appendix C Online Support Information 103 Index 105System Specifications OverviewAcerPower Sx Features PerformanceAcerPower Sc Features Label Description Front PanelCD-ROM LED Rear Panel Computer’s rear panel consists of the followingAcerPower Sx Main Board Layout LAN/LED AcerPower Sc Main Board Layout ROMKeyboard Cursor keysLock keys Lock Key DescriptionWindows keys Key DescriptionBios Hotkey List Hardware Specifications and ConfigurationsProcessor Bios Hotkey List System Memory Memory CombinationsSdram TotalCache Memory Video MemoryVideo Interface PbsramAudio Interface IDE InterfaceFloppy disk drive Interface Parallel PortSerial Port ModemUSB Port Memory Address MapPCI INTx# and Idsel Assignment Map PCI Slot IRQ Routing MapAddress Map IRQ Assignment MapHex Range Devices IRQx System Devices Add-On-Card DevicesMechanical Specifications DRQ Assignment MapMain Board Major Chips Environmental RequirementsSwitching Power Supply 102W Input Frequency Frequency Variation RangeInput Voltage Variation Range Input Current Measuring RangePower Management Function Acpi support function Device Standby ModeChapter System Utilities Entering Setup Advanced OptionsPage System Information Parameter Description FormatChapter Product Information April 16,01Following table describes the parameters found in this menu Parameter DescriptionParameter Description Options Disk Drives44 MB, 3.5-inch IDE Primary/Secondary Channel Master/Slave Hard DiskAuto Onboard Peripherals EPPEPP IRQEnhanced Parallel Port EPP Power Management Power Off or SuspendChapter Floppy Disk Boot OptionsIDE CD-ROM Date and Time HhmmssSystem Security Setting a Password Changing or Removing the Password Bypassing the PasswordAdvanced Options Memory/Cache OptionsParameter Description Options PnP/PCI Options Inta Intb Intc IntdChipset Settings Chipset SettingsLoad Default Settings Do you want to load default settings? Yes *NoAbort Settings Change Do you really want to abort settings change? Yes NoExiting Setup Chapter Machine Disassembly and Replacement Removing a Dimm Removing the CPU Fan-sink and CPU Board Remove the CPU Opening the Housing Removing an Expansion Board Removing a 3.5-inch Drive Chapter Removing a 5.25-inch Drive Removing the Main board Removing a Daughterboard Chapter Troubleshooting Power-On Self-Test Post Table D-1 Post Check Points Post Check PointsCheck Point Description 4EH 4FH4CH 5CHB0H ACHB1H Post Error Messages List Bios Messages Action/FRUAssignments of the PnP/PCI Options to Yes Error Symptoms List Error Symptom Action/FRU Processor / Processor FanSystem Board and Memory Diskette DriveHard Disk Drive Error Symptom Action/FRUCD/DVD-ROM Drive Management is set to Enabled Real-Time ClockError Symptom Action/FRU Parallel/Serial Ports Power SupplyOther Problems KeyboardError Beep Definition Beep Code Error Message DescriptionBeep Code Description VGABoot Block Update Function Error Beep Definition Error DescriptionUndetermined Problems DimmJumper and Connector Information AcerPower Sx/Sxb Jumpers and ConnectorsConnector Description Connector NoAcerPower Sc Jumpers and Connectors CN2 CN7JP2 JP6FRU Field Replaceable Unit List Chapter Picture Partname Description Sdimm 32M Sdimm 64MMT8LSDT864AG-10EC7 Sdimm 128MAcer V.S LA08ALA13A CD-ROM, 40X, APICdrom V66LTMain BD S57M ModemBootrom LAN ANI/ALN-325/B50 PCINIC-559A LAN Card W/O LookoutAssy BZL F CHA H61 CVR Empty 525 CHA HipsCVR Empty 35 CHA Hips Assy HDD Holder H61Spring Power Knob Assy SWITCH/LED CableKnob PWR CHA Hips SUS IDCMT/FUMouse Logitech BUTTON/S42Mouse Wheel Logitech Mouse 2 ButtonModel Definition and Configuration Appendix a Test Compatible Components Microsoft DOS V6.22 Environment Test SpecificationsAPI Mprii 77C AO 40X CD-ROM CD-940E Microsoft Windows 98 SE En/TC/SC Environment TestUSB Appendix B Microsoft Windows 2000 Environment Test API 40X CD-ROMAO 40X CD-ROM API 52VLMicrosoft Windows NT 4.0 Environment Test IBM OS/2 Warp 4.0 Environment Test Novell Netware 3.12, 4.11 & 5.0 Environment Test API 52PSCO UNIX/Linux Environment Test 102 Online Support Information 104 Index 106 Post Uart