Acer power sx/sxb/sc manual Error Symptom Action/FRU, Hard Disk Drive, CD/DVD-ROM Drive

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Error Symptom		Action/FRU

Diskette drive read/write error.	1.	Diskette.
	2.	Ensure the diskette drive is not set to Write protect in the
		Security Options of BIOS Setup.
	3.	Diskette drive cable.
	4.	Diskette drive.
	5.	System board.

Diskette drive LED comes on for more than 2	1.	Diskette
minutes when reading data.	2.	Diskette drive connection/cable
	3.	Diskette drive
	4.	System board

Diskette drive LED fails to light, and the drive	1.	Diskette
is unable to access for more than 2 minutes.	2.	Diskette drive power
	3.	Diskette drive connection/cable
	4.	Diskette drive
	5.	System board

Diskette drive test failed.	1.	Diskette
	2.	Diskette drive
	3.	Diskette drive cable
	4.	System board

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.

Hard disk drive test failed.	1.	Enter BIOS Setup and Load default settings.
	2.	Hard disk drive cable.
	3.	Hard disk drive.
	4.	System board.

Hard disk drive cannot format completely.	1.	Enter BIOS Setup and Load default settings.
	2.	Hard disk drive cable.
	3.	Hard disk drive.
	4.	System board.

Hard disk drive has write error.	1.	Enter BIOS Setup and Load default settings.
	2.	Hard disk drive.

Hard disk drive LED fails to light, but system	1. With the system power on, measure the voltage of hard disk LED
operates normally.		connector.
	2.	Hard drive LED cable.

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come on	1. CD/DVD-ROM drive
but works normally.

CD/DVD-ROM drive LED flashes for more	1. CD/DVD-ROM may have dirt or foreign material on it. Check with
than 30 seconds before LED shutting off.		a known good disc.
	2.	CD/DVD-ROM is not inserted properly.
Software asks to reinstall disc.	3.	CD/DVD-ROM is damaged.
Software displays a reading CD/DVD error.

CD/DVD-ROM drive cannot load or eject	1.	Disconnect all cables from CD/DVD-ROM drive except power
when the system is turned on and its eject		cable, then press eject button to try to unload the disk.
button is pressed and held.	2.	CD/DVD-ROM drive power.
	3.	CD/DVD-ROM drive

CD/DVD-ROM drive does not read and there	1.	CD may have dirt or foreign material on it. Check with a known
are no messages are displayed.		good disc.
	2.	Ensure the CD/DVD-ROM driver is installed properly.
	3.	CD/DVD-ROM drive.

Chapter 4

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Contents Service Guide AcerPower Sx/Sxb/ScRevision History Date Chapter UpdatesDisclaimer CopyrightScreen messages ConventionsPreface Page Table of Contents Appendix C Online Support Information 103 Index 105 Chapter Jumper and Connector InformationOverview System SpecificationsPerformance AcerPower Sx FeaturesAcerPower Sc Features Label Description Front PanelCD-ROM LED Computer’s rear panel consists of the following Rear PanelAcerPower Sx Main Board Layout LAN/LED ROM AcerPower Sc Main Board LayoutLock Key Description KeyboardCursor keys Lock keysKey Description Windows keysBios Hotkey List Hardware Specifications and ConfigurationsProcessor Bios Hotkey List Total System MemoryMemory Combinations SdramPbsram Cache MemoryVideo Memory Video InterfaceIDE Interface Audio InterfaceModem Floppy disk drive InterfaceParallel Port Serial PortPCI Slot IRQ Routing Map USB PortMemory Address Map PCI INTx# and Idsel Assignment MapIRQx System Devices Add-On-Card Devices Address MapIRQ Assignment Map Hex Range DevicesEnvironmental Requirements Mechanical SpecificationsDRQ Assignment Map Main Board Major ChipsInput Current Measuring Range Switching Power Supply 102WInput Frequency Frequency Variation Range Input Voltage Variation RangeDevice Standby Mode Power Management Function Acpi support functionChapter System Utilities Advanced Options Entering SetupPage Parameter Description Format System InformationChapter April 16,01 Product InformationParameter Description Following table describes the parameters found in this menuParameter Description Options Disk Drives44 MB, 3.5-inch Hard Disk IDE Primary/Secondary Channel Master/SlaveAuto EPP Onboard PeripheralsIRQ EPPEnhanced Parallel Port EPP Power Off or Suspend Power ManagementChapter Floppy Disk Boot OptionsIDE CD-ROM Hhmmss Date and TimeSystem Security Setting a Password Bypassing the Password Changing or Removing the PasswordMemory/Cache Options Advanced OptionsParameter Description Options Inta Intb Intc Intd PnP/PCI OptionsChipset Settings Chipset SettingsDo you want to load default settings? Yes *No Load Default SettingsDo you really want to abort settings change? Yes No Abort Settings ChangeExiting Setup Chapter Machine Disassembly and Replacement Removing a Dimm Removing the CPU Fan-sink and CPU Board Remove the CPU Opening the Housing Removing an Expansion Board Removing a 3.5-inch Drive Chapter Removing a 5.25-inch Drive Removing the Main board Removing a Daughterboard Chapter Troubleshooting Power-On Self-Test Post Table D-1 Post Check Points Post Check PointsCheck Point Description 5CH 4EH4FH 4CHB0H ACHB1H Bios Messages Action/FRU Post Error Messages ListAssignments of the PnP/PCI Options to Yes Diskette Drive Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan System Board and MemoryHard Disk Drive Error Symptom Action/FRUCD/DVD-ROM Drive Real-Time Clock Management is set to EnabledKeyboard Error Symptom Action/FRU Parallel/Serial PortsPower Supply Other ProblemsVGA Error Beep DefinitionBeep Code Error Message Description Beep Code DescriptionError Description Boot Block Update Function Error Beep DefinitionDimm Undetermined ProblemsAcerPower Sx/Sxb Jumpers and Connectors Jumper and Connector InformationConnector No Connector DescriptionAcerPower Sc Jumpers and Connectors JP6 CN2CN7 JP2FRU Field Replaceable Unit List Chapter Picture Partname Description Sdimm 128M Sdimm 32MSdimm 64M MT8LSDT864AG-10EC7CD-ROM, 40X, API Acer V.SLA08A LA13AModem CdromV66LT Main BD S57MLookout BootromLAN ANI/ALN-325/B50 PCI NIC-559A LAN Card W/OAssy HDD Holder H61 Assy BZL F CHA H61CVR Empty 525 CHA Hips CVR Empty 35 CHA HipsSUS IDCMT/FU Spring Power KnobAssy SWITCH/LED Cable Knob PWR CHA HipsMouse 2 Button Mouse LogitechBUTTON/S42 Mouse Wheel LogitechModel Definition and Configuration Appendix a Test Compatible Components Microsoft DOS V6.22 Environment Test SpecificationsAPI Mprii 77C AO 40X CD-ROM CD-940E Microsoft Windows 98 SE En/TC/SC Environment TestUSB Appendix B API 52VL Microsoft Windows 2000 Environment TestAPI 40X CD-ROM AO 40X CD-ROMMicrosoft Windows NT 4.0 Environment Test IBM OS/2 Warp 4.0 Environment Test API 52P Novell Netware 3.12, 4.11 & 5.0 Environment TestSCO UNIX/Linux Environment Test 102 Online Support Information 104 Index 106 Post Uart