Acer power sx/sxb/sc manual Undetermined Problems, Dimm

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Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 68 . If you did not receive any messages, see if the symptom is listed in “or “Error Symptoms List” on page 70. If you still cannot solve the problem, continue with this check:

1.Check the power supply voltages. If the voltages are correct continue with the following steps:

2.Power off the system unit.

3.Perform the following checks, one by one, until you have isolated the problem FRU.

4.Load default settings in setup.

5.Check all system board jumper positions and switch settings.

6.Check all adapter card jumper positions.

7.Check all device jumper positions.

8.Check all cables and connectors for proper installation.

9.If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time:

10.Non-Acer devices

!External devices

!Any adapter card (modem card, LAN card or video card, if installed)

!CD/DVD-ROM drive

!Diskette drive

!Hard disk drive

!DIMM

!Processor

!System board

11.Power on the system unit.

12.Repeat steps 2 through 5 until you find the failing device or adapter.

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Chapter 4

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Contents AcerPower Sx/Sxb/Sc Service GuideDate Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface Page Table of Contents Chapter Jumper and Connector Information Appendix C Online Support Information 103 Index 105System Specifications OverviewAcerPower Sx Features PerformanceAcerPower Sc Features Front Panel Label DescriptionCD-ROM LED Rear Panel Computer’s rear panel consists of the followingAcerPower Sx Main Board Layout LAN/LED AcerPower Sc Main Board Layout ROMKeyboard Cursor keysLock keys Lock Key DescriptionWindows keys Key DescriptionHardware Specifications and Configurations Bios Hotkey ListProcessor Bios Hotkey List System Memory Memory CombinationsSdram TotalCache Memory Video MemoryVideo Interface PbsramAudio Interface IDE InterfaceFloppy disk drive Interface Parallel PortSerial Port ModemUSB Port Memory Address MapPCI INTx# and Idsel Assignment Map PCI Slot IRQ Routing MapAddress Map IRQ Assignment MapHex Range Devices IRQx System Devices Add-On-Card DevicesMechanical Specifications DRQ Assignment MapMain Board Major Chips Environmental RequirementsSwitching Power Supply 102W Input Frequency Frequency Variation RangeInput Voltage Variation Range Input Current Measuring RangePower Management Function Acpi support function Device Standby ModeChapter System Utilities Entering Setup Advanced OptionsPage System Information Parameter Description FormatChapter Product Information April 16,01Following table describes the parameters found in this menu Parameter DescriptionDisk Drives Parameter Description Options44 MB, 3.5-inch IDE Primary/Secondary Channel Master/Slave Hard DiskAuto Onboard Peripherals EPPEPP IRQEnhanced Parallel Port EPP Power Management Power Off or SuspendChapter Boot Options Floppy DiskIDE CD-ROM Date and Time HhmmssSystem Security Setting a Password Changing or Removing the Password Bypassing the PasswordAdvanced Options Memory/Cache OptionsParameter Description Options PnP/PCI Options Inta Intb Intc IntdChipset Settings Chipset SettingsLoad Default Settings Do you want to load default settings? Yes *NoAbort Settings Change Do you really want to abort settings change? Yes NoExiting Setup Chapter Machine Disassembly and Replacement Removing a Dimm Removing the CPU Fan-sink and CPU Board Remove the CPU Opening the Housing Removing an Expansion Board Removing a 3.5-inch Drive Chapter Removing a 5.25-inch Drive Removing the Main board Removing a Daughterboard Chapter Troubleshooting Power-On Self-Test Post Post Check Points Table D-1 Post Check PointsCheck Point Description 4EH 4FH4CH 5CHACH B0HB1H Post Error Messages List Bios Messages Action/FRUAssignments of the PnP/PCI Options to Yes Error Symptoms List Error Symptom Action/FRU Processor / Processor FanSystem Board and Memory Diskette DriveError Symptom Action/FRU Hard Disk DriveCD/DVD-ROM Drive Management is set to Enabled Real-Time ClockError Symptom Action/FRU Parallel/Serial Ports Power SupplyOther Problems KeyboardError Beep Definition Beep Code Error Message DescriptionBeep Code Description VGABoot Block Update Function Error Beep Definition Error DescriptionUndetermined Problems DimmJumper and Connector Information AcerPower Sx/Sxb Jumpers and ConnectorsConnector Description Connector NoAcerPower Sc Jumpers and Connectors CN2 CN7JP2 JP6FRU Field Replaceable Unit List Chapter Picture Partname Description Sdimm 32M Sdimm 64MMT8LSDT864AG-10EC7 Sdimm 128MAcer V.S LA08ALA13A CD-ROM, 40X, APICdrom V66LTMain BD S57M ModemBootrom LAN ANI/ALN-325/B50 PCINIC-559A LAN Card W/O LookoutAssy BZL F CHA H61 CVR Empty 525 CHA HipsCVR Empty 35 CHA Hips Assy HDD Holder H61Spring Power Knob Assy SWITCH/LED CableKnob PWR CHA Hips SUS IDCMT/FUMouse Logitech BUTTON/S42Mouse Wheel Logitech Mouse 2 ButtonModel Definition and Configuration Appendix a Test Compatible Components Specifications Microsoft DOS V6.22 Environment TestAPI Mprii 77C Microsoft Windows 98 SE En/TC/SC Environment Test AO 40X CD-ROM CD-940EUSB Appendix B Microsoft Windows 2000 Environment Test API 40X CD-ROMAO 40X CD-ROM API 52VLMicrosoft Windows NT 4.0 Environment Test IBM OS/2 Warp 4.0 Environment Test Novell Netware 3.12, 4.11 & 5.0 Environment Test API 52PSCO UNIX/Linux Environment Test 102 Online Support Information 104 Index 106 Post Uart