Acer VD.T39V1.001 manual Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms

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Power Management-Related Symptoms

Symptom / Error

Action in Sequence

 

 

The system doesn't resume from hibernation/

Connect AC adapter then check if the system resumes from

standby mode.

Standby/Hibernation mode.

 

Check if the battery is low.

 

Hard disk drive

 

Main board

 

 

The system doesn't resume from standby mode

LCD cover switch

after opening the lid of the portable computer.

Main board

 

 

Battery fuel gauge in Windows doesn’t go higher

Refresh battery (continue use battery until power off, then charge

than 90%.

battery).

 

Battery pack

 

Main board

 

 

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.

 

Main board

 

 

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System configuration does not match the

Enter BIOS Setup Utility to execute “Load Setup defaults”, then

installed devices.

reboot system.

 

Reconnect hard disk/CD-ROM drives/FDD or other peripherals.

 

Main board

 

 

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching

 

Keyboard

 

Main board

 

 

USB does not work correctly

See “System Diagnostic Diskette” on page 38

 

Main board

 

 

Print problems.

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Run printer self-test.

 

Printer driver

 

Printer cable

 

Printer

 

Main board

 

 

Parallel port device problems

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Device driver

 

Device cable

 

Device

 

Main board

 

 

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

 

Keyboard

 

Main board

 

 

Touchpad does not work.

Reconnect touchpad cable.

 

Touchpad board

 

Main board

 

 

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Chapter 4

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Contents Service Guide Acer TravelMate 370 SeriesDate Chapter Updates Revision HistoryCopyright Conventions Preface Page Table of Contents Chpater Jumper and Connector Locations System Specifications FeaturesChapter System Block Diagram Board Layout Top ViewBottom View Outlook View Front Open ViewDescription Front View Left Panel Right Panel HDDRear Panel Bottom Panel Indicators Icon Function DescriptionKeyboard Special keysLock keys Embedded KeypadDesired Access Num Lock On Windows KeysKey Description Hotkeys Hot Key FunctionEuro key Keyboard ErgonomicsTouchpad Touchpad BasicsFunction Left Button Right Button Way Scroll Button Tap Launch Keys Launch key Icon DescriptionHardware Specifications and Configurations SpecificationProcessor Second Level CacheWireless LAN Interface Memory CombinationsLAN Interface Modem InterfaceAudio Interface Video InterfaceVideo Memory Ieee 1394 Port USB PortPcmcia Port System Board Major ChipsBattery DC-AC LCD inverterAC Adapter Power Management Mechanical SpecificationEnvironmental Requirements Address Map IRQ Assignment MapAddress Function Interrupt Channel Function HardwareDMA Channel Assignment DMA Channel Function HardwareBios Setup Utility System UtilitiesNavigating the Bios Utility Information Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option Advanced Parameter Description OptionsSecurity Parameter Description OptionSetting a Password Removing a PasswordChanging a Password Page Boot +Hard Drive +Removable Devices CD-ROM Drive Network BootInformation Main Advanced Security Boot ExitBios Flash Utility System Diagnostic DisketteMachine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Chapter Removing the Battery Removing the Memory/HDD Module Removing the Keyboard Disassembling the Main Unit Page Chapter Page Chapter Page Disassembling the LCD Module Page Disassembling the External Modules Disassembling the HDD ModuleTroubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Power System Check Keyboard or Auxiliary Input Device CheckMemory Check Check the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCDIndex of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Jumper and Connector Locations Top ViewBottom View FRU Field Replaceable Unit List Exploded Diagram UnitLCD Kbnft!D!DiboHDD Picture Partname And Description Part Number 30GB/2.5 in RPM/TOSHIBA Neptune MK3021GAS Wireless Antenna Left Black Lower Case W/DIMM Cover & FAN & Microphone & Rubber SCR. HEX NUT W/WASHER&NYLOK #4 Model Definition and Configuration Appendix aTravelMate 370 series Test Compatible Components Appendix BSpecifications Microsoft Windows XP Home Environment TestAppendix B Appendix B Online Support Information Appendix CAppendix C