Acer VD.T39V1.001 manual Online Support Information, Appendix C

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals

Training materials Bios updates Software utilities Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Acer TravelMate 370 Series Service GuideRevision History Date Chapter UpdatesCopyright Conventions Preface Page Table of Contents Chpater Jumper and Connector Locations System Specifications FeaturesChapter System Block Diagram Top View Board LayoutBottom View Outlook View Front Open ViewDescription Front View Left Panel HDD Right PanelRear Panel Bottom Panel Icon Function Description IndicatorsSpecial keys KeyboardLock keys Embedded KeypadDesired Access Num Lock On Windows KeysKey Description Hot Key Function HotkeysKeyboard Ergonomics Euro keyTouchpad Touchpad BasicsFunction Left Button Right Button Way Scroll Button Tap Launch key Icon Description Launch KeysSpecification Hardware Specifications and ConfigurationsProcessor Second Level CacheMemory Combinations Wireless LAN InterfaceLAN Interface Modem InterfaceAudio Interface Video InterfaceVideo Memory USB Port Ieee 1394 PortPcmcia Port System Board Major ChipsDC-AC LCD inverter BatteryAC Adapter Power Management Mechanical SpecificationEnvironmental Requirements IRQ Assignment Map Address MapAddress Function Interrupt Channel Function HardwareDMA Channel Function Hardware DMA Channel AssignmentSystem Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationMain Advanced Security Boot ExitParameter Description Format/Option Parameter Description Options AdvancedParameter Description Option SecuritySetting a Password Removing a PasswordChanging a Password Page +Hard Drive +Removable Devices CD-ROM Drive Network Boot BootExit Information Main Advanced Security BootSystem Diagnostic Diskette Bios Flash UtilityMachine Disassembly and Replacement Before You Begin General InformationDisassembly Procedure Flowchart Chapter Removing the Battery Removing the Memory/HDD Module Removing the Keyboard Disassembling the Main Unit Page Chapter Page Chapter Page Disassembling the LCD Module Page Disassembling the HDD Module Disassembling the External ModulesSymptoms Verified Go To TroubleshootingSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Power System Check Keyboard or Auxiliary Input Device CheckMemory Check Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence LCD No beep Error Messages FRU/Action in SequenceLCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter Top View Jumper and Connector LocationsBottom View FRU Field Replaceable Unit List Unit Exploded DiagramKbnft!D!Dibo LCDHDD Picture Partname And Description Part Number 30GB/2.5 in RPM/TOSHIBA Neptune MK3021GAS Wireless Antenna Left Black Lower Case W/DIMM Cover & FAN & Microphone & Rubber SCR. HEX NUT W/WASHER&NYLOK #4 Model Definition and Configuration Appendix aTravelMate 370 series Appendix B Test Compatible ComponentsMicrosoft Windows XP Home Environment Test SpecificationsAppendix B Appendix B Appendix C Online Support InformationAppendix C