Yamaha CRW3200SX manual Troubleshooting, Operating system does not start up properly

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Troubleshooting

Refer to the YAMAHA CD-R/RW Drive website for the latest support data, including information on troubleshooting.

YAMAHA CD-R/RW Drive website

URL: http://www.yamaha.co.jp/english/product/computer/

Europe

URL: http://www.yamaha-it.de/

1 The CRW3200SX drive is not turned on when the power switch is ON. (The front panel LED does not light.)

●Are the AC adapter and the power cable connected properly?

Turn off the power switch and check that the CRW3200SX drive, the AC adapter, the power cable, and the AC outlet are connected properly. (P. 14)

If not, connect them properly, and then turn on the CRW3200SX drive.

If the CRW3200SX is not turned on (the front panel LED does not light) even if they are connected properly, contact the store of purchase or your nearest Yamaha dealer (listed at the back of this manual).

2 The operating system does not start up properly.

●Is the SCSI card installed properly?

Refer to the documentation that comes with the SCSI card.

3 The CRW3200SX drive is not recognized by the operating system.

(Refer to page 16 for Windows or page 19 for Macintosh to check recognition of the CRW3200SX drive.)

●Is the SCSI card recognized by the operating system properly?

Follow the documentation that comes with the SCSI card, and check that the SCSI card is recognized by the operating system properly.

If the SCSI card is recognized, contact the store of purchase or your nearest Yamaha dealer (listed at the back of this manual).

If not, refer to the documentation that comes with the SCSI card. If the SCSI card is still not recognized, there may be a problem with the SCSI driver (mini-port driver) or elsewhere. Contact the manufacturer of the SCSI card.

Note

For PC/AT compatible machines, recognition of the SCSI card and the CD-R/RW drive may be available on the screen when the SCSI BIOS is activated prior to starting up Windows. For details, refer to the documentation that comes with the SCSI card.

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Contents Page FCC Information U.S.A Achtung Page English Safety Precautions Iii Precautions for Transportation WarrantyTable of Contents High fidelity digital audio Features of the CRW3200SX DriveHigh speed writing/reading SafeBurn Enhanced stability writing technologyFront Panel Names and Functions of PartsNames and Functions of Parts Rear PanelDisclaimer of Indemnity Precautions on UseHandling Discs CopyrightCD-RW discs Compatible DiscsDiscs that can be written on CD-R discsComputer PC/AT compatible System RequirementsFor Windows Partial CAV Constant Angular VelocityOperating system Image fileCD writing software Computer Macintosh For MacintoshSerial Number Set up the CRW3200SX DrivePreparing the CRW3200SX Drive Serial NumberScsi ID 7∗ ➀ Scsi ID Number➁Termination Preparing the CRW3200SX DriveTurn off the computer and all peripheral devices Connect the CRW3200SX DriveSub half-pitch 50-pin pin-type for the CRW3200SX drive Scsi cableHalf-pitch 50-pin Centronics DC-IN connector Screw Arrow Turn on the power switch of the CRW3200SX drive For Windows 95/98/98 Second Edition/Me Check Recognition of the CRW3200SX DriveFor Windows XP For Windows 2000 ProfessionalDrive name is not shown or there is or mark Change the Sync data transfer setting Preparing the CRW3200SX Drive For Macintosh Install CD Writing SoftwareLoading/Ejecting a Disc Loading/Ejecting a Disc Manually Ejecting a Disc Operating system does not start up properly TroubleshootingAre the AC adapter and the power cable connected properly? Is the Scsi card installed properly?Is any CD writing software being used? Disc tray does not open when you press the eject buttonAren’t the pins of the Scsi connectors damaged? Is the terminator set properly?Is the disc set properly horizontally on the disc tray? Is the disc tray opened when the computer is restarted?Disc is ejected without order or it comes out spontaneously Is the disc icon shown on the screen? For MacintoshIs the disc compatible with the drive? P Troubleshooting No data can be read from a discPlayback of an audio CD CD-DA cannot be heard Is the disc ejected without order?For Windows Me Select Other problems Error message Buffer Underrun is shownIs there any problem with other Scsi devices? For Macintosh FirmwareChecking the firmware version in the CRW3200SX drive For Windows 2000 Professional/XPSupported Formats Write Read Play back *4 CRW3200SX Drive SpecificationsMode CRW3200SX Drive SpecificationsAC adapter AD-301205 CRW3200SX drive conforms to the following specifications CRW3200SX Drive Specifications Safety/EMC ComplianceDisc-at-Once DAO Technical NotesBuffer Underrun Protection Function Writing MethodsPacket Writing Technical Notes Session-at-Once SAOCanada