Yamaha CRW3200SX manual Troubleshooting No data can be read from a disc

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Troubleshooting

6 No data can be read from a disc.

Is the disc ejected without order?

Refer to “The disc is ejected without order (or it comes out spontaneously).” (Troubleshooting, Item 5)

Is the disc compatible with the drive? (P. 5, 30)

Be sure that the disc is compatible with the CRW3200SX drive.

Is the disc dusty or dirty?

Remove dust or dirt from the disc using an air spray or a dry soft cloth. To avoid damaging discs, wipe the disc gently from the center perpendicular to the edge of the disc.

Can data be read from other discs (audio CD, CD-ROM, etc.)?

If no data can be read from a specific disc, data may be written in a format that the drive cannot recognize, or the disc itself may be damaged or deformed. Note that no data can be read from blank discs, and the CRW3200SX drive infrequently fail to read data correctly from a disc even if the disc is compatible with the drive.

Are the extension files supporting the CRW3200SX installed? (For Macintosh)

If the extension files supporting the drive are not installed, the disc cannot be mounted or read. The extension files come with the CD writing software.

For details, refer to the documentation that comes with the CD writing software.

Does the LED on the front panel of the CRW3200SX drive light correctly when a disc is inserted?

When a disc is inserted, the LED will blink blue for a moment and then light blue. (P. 2)

If no data can be read from a specific disc, data may be written in a format that the drive cannot recognize, or the disc may be damaged or deformed.

If the LED on the front panel remains purple (stating that the drive cannot recognize the disc) no matter what type of disc is inserted, contact the store of purchase or your nearest Yamaha dealer (listed at the back of this manual).

7 The playback of an audio CD (CD-DA) cannot be heard.

Check that the volume is not set to the minimum level.

Be sure that headphones or external speakers are properly connected to the CRW3200SX drive.

For Windows Me/XP, change the settings as follows. (If Windows Media Player 7.0 or later is used with Windows Me/XP, this problem can happen since the digital playback option is activated by default setting.)

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Contents Page FCC Information U.S.A Achtung Page English Safety Precautions Iii Warranty Precautions for TransportationTable of Contents SafeBurn Enhanced stability writing technology Features of the CRW3200SX DriveHigh speed writing/reading High fidelity digital audioNames and Functions of Parts Front PanelRear Panel Names and Functions of PartsCopyright Precautions on UseHandling Discs Disclaimer of IndemnityCD-R discs Compatible DiscsDiscs that can be written on CD-RW discsPartial CAV Constant Angular Velocity System RequirementsFor Windows Computer PC/AT compatibleOperating system Image fileCD writing software For Macintosh Computer MacintoshSerial Number Set up the CRW3200SX DrivePreparing the CRW3200SX Drive Serial Number➀ Scsi ID Number Scsi ID 7∗Preparing the CRW3200SX Drive ➁TerminationConnect the CRW3200SX Drive Turn off the computer and all peripheral devicesSub half-pitch 50-pin pin-type for the CRW3200SX drive Scsi cableHalf-pitch 50-pin Centronics DC-IN connector Screw Arrow Turn on the power switch of the CRW3200SX drive Check Recognition of the CRW3200SX Drive For Windows 95/98/98 Second Edition/MeFor Windows 2000 Professional For Windows XPChange the Sync data transfer setting Drive name is not shown or there is or markInstall CD Writing Software Preparing the CRW3200SX Drive For MacintoshLoading/Ejecting a Disc Loading/Ejecting a Disc Manually Ejecting a Disc Is the Scsi card installed properly? Troubleshooting Are the AC adapter and the power cable connected properly? Operating system does not start up properlyIs the terminator set properly? Disc tray does not open when you press the eject buttonAren’t the pins of the Scsi connectors damaged? Is any CD writing software being used?Is the disc icon shown on the screen? For Macintosh Is the disc tray opened when the computer is restarted?Disc is ejected without order or it comes out spontaneously Is the disc set properly horizontally on the disc tray?Is the disc ejected without order? Troubleshooting No data can be read from a discPlayback of an audio CD CD-DA cannot be heard Is the disc compatible with the drive? PFor Windows Me Select Other problems Error message Buffer Underrun is shownIs there any problem with other Scsi devices? For Windows 2000 Professional/XP FirmwareChecking the firmware version in the CRW3200SX drive For MacintoshCRW3200SX Drive Specifications Supported Formats Write Read Play back *4CRW3200SX Drive Specifications ModeAC adapter AD-301205 CRW3200SX Drive Specifications Safety/EMC Compliance CRW3200SX drive conforms to the following specificationsWriting Methods Technical NotesBuffer Underrun Protection Function Disc-at-Once DAOTechnical Notes Session-at-Once SAO Packet WritingCanada