Brother PT2030AD, PT-2030 appendix Troubleshooting

TROUBLESHOOTING

	What to do when...
Problem	Solution
The screen ‘locks’, or	Refer to “Resetting the P-touch Labeler” on page 53 and
the P-touch labeler	reset the internal memory to the initial settings. If resetting
does not respond	the P-touch labeler does not solve the problem, disconnect
normally.	the AC adapter and remove the batteries for more than 10
	minutes.
The display remains	Check that the batteries are correctly installed and that the
blank after turning on	AC adapter designed exclusively for your P-touch labeler
the power.	(provided) is correctly connected.
The LCD messages	Refer to “Setting Language and Unit” on page 19 to select
are displayed in a	your desired language.
foreign language.
The label is not	• Check that text has been entered and that the tape
printed after pressing	cassette is installed correctly with sufficient tape
the Print key.	remaining.
	• If the tape is bent, cut off the bent section and thread the
	tape through the tape exit slot.
	• If the tape is jammed, remove the tape cassette and then
	pull out the jammed tape and cut it. Check that the end of
	the tape passes through the tape guide before reinstalling
	the tape cassette.
The label is not	• Remove the tape cassette and reinstall it, pressing it firmly
printed correctly.	until it clicks into place.
	• If the print head is dirty, clean it with a cotton swab or
	optional print head cleaning cassette (TZ-CL4).
The ink ribbon is	If the ink ribbon is broken, replace
separated from the	the tape cassette. If not, leave the
ink roller.	tape uncut and remove the tape		Spool
	cassette, then wind the loose ink
	ribbon onto the spool as shown in
	the figure.
The P-touch labeler	• Replace the tape cassette if striped tape is visible, as this
stops while printing a	indicates that you have reached the end of the tape.
label.	• Replace all batteries or connect the AC adapter directly to
	the P-touch labeler.
Label files saved	All files stored in the internal memory are deleted if the
previously are now	batteries are weak or the AC adapter was disconnected.
empty.
		What to do when...

z TROUBLESHOOTING

1

2

3

4

5

6

7

8

9

55