Linksys WUSB54GS manual Appendix a Troubleshooting, Common Problems and Solutions

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Appendix A: Troubleshooting

This appendix provides solutions to problems usually encountered during the installation and operation of the Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the USB Network Adapter.

•Make sure that the USB Network Adapter is properly inserted into the USB port.

•Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide for more information.

2. The USB Network Adapter does not work properly.

•Reinsert the USB Network Adapter into the notebook or desktop’s USB port.

•Right-click on My Computer, and select Properties. Select the Adapter, then chose the Device Manager tab, and click on the Network Adapter. You will find the USB Network Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

• Make sure that the notebook or desktop is powered on.

• Make sure that your USB Network Adapter is configured on the same channel, SSID, and WEP as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 802 GHz .11g Wireless- G Copyright and Trademarks How to Use this User GuideTable of Contents List of Figures Setup Wizard’s Welcome Screen13 Create a New Profile Welcome IntroductionWhat’s in this Guide? Wireless-G USB Network Adapter with SpeedBooster Ssid your wireless network’s name Planning your Wireless NetworkNetwork Topology RoamingNetwork Layout Planning your Wireless NetworkSetup Wizard’s Welcome Screen Using the USB Network Adapter’s Setup WizardWireless Mode Screen Wireless Security Screen WEP PSK+RADIUS 10 The Check Settings Screen Adapter Software instructions for the computerA USB Port Connecting the USB Network AdapterLink LED IndicatorsUsing the Wireless Network Monitor Icon Using the Wireless Network MonitorLink Information Accessing the Wireless Network MonitorWireless Network Status Wireless Network Statistics Site Information Site SurveyProfile Information Profiles13 Create a New Profile Creating a New Profile17 Ad-Hoc Mode Settings for New Profile WEP 18 Wireless Security for New ProfilePSK 20 Wireless Security PSK for New ProfileEAP-TLS PSK + RadiusRadius 23 Wireless Security Radius Using EAP-TLS for New Profile26 Congratulations for New Profile Common Problems and Solutions Appendix a TroubleshootingMy computer does not recognize the USB Network Adapter USB Network Adapter does not work properlyWhat is the Ieee 802.11b standard? Frequently Asked QuestionsWhat is the Ieee 802.11g standard? What Ieee 802.11b features are supported?What is infrastructure mode? What is ad-hoc mode?What is roaming? What is ISM band?What is WEP? What is DSSS? What is FHSS? And what are their differences?Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G USB Network Adapter with SpeedBooster TCP/IP Appendix C Windows HelpShared Resources Network Neighborhood/My Network PlacesAppendix D Glossary Wireless-G USB Network Adapter with SpeedBooster Wireless-G USB Network Adapter with SpeedBooster Model Appendix E SpecificationsWUSB54GS StandardsOperating Temp FCCStorage Temp Operating HumidityLimited Warranty Appendix F Warranty InformationFCC Statement Appendix G Regulatory InformationAppendix H Contact Information