Heath Zenith SL-5525 manual Troubleshooting Guide, Technical Service

Models: SL-5525

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TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2.

Bulb is loose or burned out.

 

3.

Fuse is blown or circuit breaker is

 

 

turned off.

 

4.

Daylight turn-off is in effect (recheck

 

 

after dark).

 

5.

Incorrect circuit wiring, if this is a

 

 

new installation.

 

6.

Re-aim the sensor to cover desired

 

 

area.

 

 

 

Light comes on

1.

Light control may be installed in a

in daylight.

 

relatively dark location.

 

2.

Light control is in test. (Set control

 

 

switch to an ON-TIME position.)

 

 

 

Light comes on

1.

Light control may be sensing small

for no apparent

 

animals or automobile traffic (re-

reason.

 

aim sensor).

 

2.

Sensitivity is set too high. (Reduce

 

 

sensitivity.)

 

 

 

Lights flash

1.

Sensor is detecting its own light.

once, then stay

 

(Reposition lamp to keep area be-

off in Manual

 

low the sensor relatively dark.)

Mode.

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

Light stays on

1. The lamp is positioned too close to

continuously.

 

the sensor or pointed at nearby ob-

 

 

jects that cause heat to trigger the

 

 

sensor. (Reposition the lamp away

 

 

from the sensor or nearby objects.)

 

2.

Sensor is pointed toward a heat

 

 

source like an air vent, dryer vent, or

 

 

brightly-painted heat-reflective sur-

 

 

face. (Reposition sensor.)

 

3.

Control is in Manual Mode. (Set to

 

 

Auto.)

 

 

 

Light flashes

1.

Heat or light from the lamp may be

on and off.

 

turning the Light Control on and off.

 

 

(Reposition the lamp away from the

 

 

sensor.)

 

2.

Heat being reflected from other ob-

 

 

jects may be affecting the sensor.

 

 

(Reposition sensor.)

 

3.

Light Control is in the Test mode and

 

 

warming up. (Flashing is normal un-

 

 

der these conditions).

 

4.

If eave installation, Light Shield not

 

 

installed properly. (Install Light Shield

 

 

according to instructions.)

 

 

 

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Productsª

ATTN: Technical Service Specialty Products P.O. Box 90004, Bowling Green, KY 42102-9004

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a ÒLimited WarrantyÓ which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Productsª assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WAR- RANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUEN- TIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTSª FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAM- AGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

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595-5295-11

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Heath Zenith SL-5525 manual Troubleshooting Guide, Technical Service, No Service Parts Available for this Product