Linksys WUSB54GP manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Portable USB Adapter

Appendix A: Troubleshooting

This appendix provides solutions to problems usually encountered during the installation and operation of the Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the USB Network Adapter.

•Make sure that the USB Network Adapter is properly inserted into the USB port.

•Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide for more information.

2. The USB Network Adapter does not work properly.

•Reinsert the USB Network Adapter into the notebook or desktop’s USB port.

•Right-click on My Computer, and select Properties. Select the Adapter, then chose the Device Manager tab, and click on the Network Adapter. You will find the USB Network Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

• Make sure that the notebook or desktop is powered on.

• Make sure that your USB Network Adapter is configured on the same channel, SSID, and WEP as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 4802GHz.11g Wireless-G Copyright and Trademarks Table of Contents Wireless-G Portable USB Adapter Setup Wizard’s Welcome Screen List of FiguresProfiles Confirm New Settings Profiles Congratulations Introduction WelcomeWhat’s in this Guide? Wireless-G Portable USB Adapter Planning your Wireless Network Network TopologyRoaming Planning your Wireless Network Network LayoutSoftware Installation and Configuration for Windows Setup Wizard’s Welcome ScreenWireless Mode Screen Ad-Hoc Mode Settings Screen Software instructions for the computer Connecting the Portable USB Adapter A USB PortUsing the USB Extension Base Windows 2000 Digital Signature ScreenDriver Installation for Windows XP XP Setup Welcome ScreenWindows XP Wireless Zero Configuration Network Connection No WEPNetwork Connection WEP Overview Using the Wlan MonitorAccessing the Wlan Monitor Link Information TabLink Information Tab More Information Site Survey Tab Site Survey TabProfiles Tab Profiles TabImporting a Profile Creating a New Profile Create Connection Profile10 Profiles Network Settings 12 Profiles Ad-Hoc Settings 14 Profiles Confirm New Settings Appendix a Troubleshooting Common Problems and SolutionsFrequently Asked Questions What is the Ieee 802.11b standard?What is ad-hoc mode? What is DSSS? What is FHSS? And what are their differences? Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Portable USB Adapter Appendix C Windows Help TCP/IPAppendix D Glossary Wireless-G Portable USB Adapter Wireless-G Portable USB Adapter Appendix E Specifications WUSB54GPFCC, CE Appendix F Warranty Information Limited WarrantyAppendix G Regulatory Information FCC StatementAppendix H Contact Information
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