Linksys WPC54GR manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Notebook Adapter with RangeBooster

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Notebook Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the Wireless-G Notebook Adapter.

Make sure that the Wireless-G Notebook Adapter is properly inserted into the PC Card slot.

2.The Wireless-G Notebook Adapter does not work properly.

Reinsert the Wireless-G Notebook Adapter into the notebook or desktop’s USB port.

For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager tab, and click on the Network Adapter. You will find the Wireless-G Notebook Adapter if it is installed successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the steps below:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

Make sure that the notebook or desktop is powered on.

Make sure that the Wireless-G Notebook Adapter is configured with the same SSID and WEP settings as the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents Wireless- G How to Use this User Guide Copyright and TrademarksWord definition Table of Contents Wireless-G Notebook Adapter with RangeBooster List of Figures Front Panel10 Import a Profile Introduction WelcomeWhat’s in this User Guide? Adapter a device that adds network functionality to your PCIntroduction What’s in this User Guide? Planning your Wireless Network Network TopologyRoaming Topology the physical layout of a networkNetwork Layout Getting to Know the Wireless-G Notebook Adapter LED IndicatorsPower LinkSetting up and Connecting the Wireless-G Notebook Adapter Starting the SetupConnecting the Adapter Setting up the AdapterWEP Key Needed for Connection Congratulations Manual Setup 10 Network SettingsWEP WPA Personal PSK2WPA Enterprise EAP-TLSRadius 19 Confirm New Settings Using the Wireless Network Monitor Accessing the Wireless Network MonitorWireless Network Status screen Link InformationWireless Network Status Wireless Network Statistics More Information-Network StatisticsSite Survey Site InformationProfiles Profile InformationCreate a New Profile 12 Create a New ProfileWPA Personal Needed for Connection 13 Available Wireless Network 15 Wireless Mode 17 Wireless Security WEP 19 Wireless Security PSK2 EAP-TLS 22 Wireless Security Radius Using EAP-TLS 25 Congratulations Appendix a Troubleshooting Common Problems and SolutionsWireless-G Notebook Adapter does not work properly Frequently Asked Questions What is the 802.11b standard?What is the Ieee 802.11g standard? What 802.11b features are supported?What is infrastructure mode? What is roaming?What is ISM band? What is Spread Spectrum?What is DSSS? What is FHSS? And what are their differences? What is WEP?What is WPA? What is RADIUS?Appendix B Windows XP Wireless Zero Configuration Windows XP Wireless Zero ConfigurationFigure B-4 Available Wireless Network Figure B-6 Network Connection Wireless Security Appendix C Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix C Wireless Security Wireless-G Notebook Adapter with RangeBooster Appendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix E Glossary Wireless-G PCI Adapter with SpeedBooster Wireless-G PCI Adapter with SpeedBooster Wireless-G PCI Adapter with SpeedBooster Wireless-G PCI Adapter with SpeedBooster Appendix F Specifications 802.11g OfdmAppendix G Warranty Information Limited WarrantyAppendix H Regulatory Information FCC StatementWireless-G Notebook Adapter with RangeBooster Wireless-G Notebook Adapter with RangeBooster Wireless-G Notebook Adapter with RangeBooster Wireless-G Notebook Adapter with RangeBooster Wireless-G Notebook Adapter with RangeBooster Appendix I Contact Information