Linksys BEFN2PS4 manual Troubleshooting, Speed Dial, Common Problems and Solutions

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Instant BroadbandTM Series

Speed Dial

The Speed Dial setting allows users to program phone numbers that can be dialed quickly using “shortcut” type words. Ten different numbers can be input for speed dial through the voice router.

To program the “Fast Dial” option:

1.Enter the shortcut for the first telephone number you wish to program into the first available “Fast Dial” box.

2.Enter the telephone number associated with that shortcut in the correspon- ding phone number box.

3.Enter a description for the number in the “Description” box.

4.When calling, pick up the receiver and dial the shortcut of the telephone number you wish to call. For example, the shortcut shown above would be “*1”.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

Troubleshooting

Common Problems and Solutions

This section provides possible solutions to problems regarding the installation and operation of the Cable/DSL Voice Router. Read below description to solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

1.I Can’t connect to the Cable/DSL Router.

The Cable/DSL Voice Router is properly installed, LAN connections are OK, and it is powered ON.

Ensure that your PC and the Cable/DSL Voice Router are on the same network segment. If you are not sure, initiate the DHCP function, let the PC get the IP address automatically.

Ensure that your PC is using an IP Address within the default range of 192.168.1.2 to 192.168.1.254 and thus compatible with the Cable/DSL Voice Router default IP Address of 192.168.1.1

Also, the Subnet Mask should be set to 255.255.255.0 to match the Cable/DSL Router. In the Cable/DSL Voice Router, you can check these settings by using Control Panel-Network to check the Properties for the TCP/IP protocol.

2.The Diag LED stays lit when it shouldn’t.

The Diag LED lights up when the device is first powered up. Meantime, the system will boot up itself and check for proper opera- tion. After finishing the checking procedure, the LED turns off to show the system is working fine. If the LED remains lit after this time, the device is not working properly. Try to re-flash the firmware by assign- ing a static IP address to the computer, then upgrade the firmware again. If that doesn’t help, contact your dealer for further inspection.

3.I can’t browse through the Cable/DSL & Voice Router.

Check if both ends of the network cable and power adapter are properly connected. Check if the status LEDs on the front panel are functioning properly.

If using Windows 95 or Windows 98, check the TCP/IP setup on the client side. Run "winipcfg" by clicking on the Start button, then select- ing Run. The PC should have an IP address of 192.168.1.xxx ("xxx" is from 2 to 254.) Subnet Mask is 255.255.255.0, the default gateway IP

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Contents EtherFast Cable/DSL & Voice Router powered by Net2Phone UG-BEFN2P4S-01219NC DG Introduction Table of ContentsFeatures Package ContentsSystem Requirements Net2Phone Router’s Rear Panel Getting to Know the EtherFast Cable/DSL & Voice RouterLAN Indicators WAN IndicatorsCable/DSL Voice Router’s Front Panel LEDs Connecting Your Hardware Together and Booting Up Connecting the Cable/DSL Voice Router to Your NetworkOverview About Static & Dynamic IP AddressesPower on the Cable or DSL modem Configuring the Cable/DSL & Voice Router Configuring Your Network with the Cable/DSL & Voice RouterCable/DSL Voice Router’s Setup page will appear Instant BroadbandTM Series Setting Up Your Net2Phone Account Quick & Easy Administration SetupCable/DSL Voice Router’s Web-based Utility Password Dhcp StatusHelp LogFilters To Modify Filter SettingsForwarding Dynamic Routing Static Routing DMZ Host Troubleshooting Common Problems and SolutionsSpeed Dial When I enter a URL or IP address, I get a time out error Frequently Asked QuestionsCan’t obtain an IP address from my cable or DSL modem NAT and TCP/IP port inspections Net2Phone Frequently Asked Questions How to Ping Your ISP’s E-mail & Web Addresses Addresses Net2Phone Troubleshooting GuideAppendix Net2Phone Contact InformationStep Two Pinging for a Web Address Twisted-Pair Cabling Installing the TCP/IP ProtocolCrimping Your Own Network Cables Straight-Through CablingCross-Over Cabling Cable/DSL Voice Router Specifications Warranty InformationEnvironmental Customer SupportContact Information Copyright 2000 Linksys, All Rights Reserved
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