Allied Telesis AT-2931SX manual Software Problems and Solutions

Chapter 6: Troubleshooting

Software Problems and Solutions

This section describes common software problems and solutions. It contains the following subsections:

ˆ“Windows 2000” on page 76

ˆ“Linux-BASP” on page 77

ˆ“AT-2931SX Broadcom Advanced Server Program (BASP)” on page 78

Windows 2000 This section lists known problems and solutions when using Windows 2000.

Problem: Uninstalling the BASP software and you are prompted to reboot early.

Solution: After configuring a BASP team, the Windows 2000 system may sometimes prompt you to reboot. This is because Plug and Play on W2k may fail to commit any change in the network protocol binding. You can choose not to reboot and continue configuring the intermediate driver without causing any side effects. When you have finished the configuration, you must reboot the system.

Problem: Cannot enable VLAN after it is disabled.

Solution: The BASP application creates additional network connections in the "Network Connection and Dial-up" Window. Similar to physical network connections, these virtual connections can be disabled via the context menu. However, if these virtual connections are re-enabled, the system reports a "connection failed!" error. This is a known problem with the Windows 2000 system. When this happens, rebooting the system reenables the virtual connection.

Problem: Able to configure Internet Connection Sharing (ICS) when there aren't any unassigned adapters.

Solution: Windows 2000 networking is shipped with the Internet Connection Sharing (ICS) application, which is designed to allow multiple computers to access the Internet via a Windows 2000 system. To configure the ICS application, you need to select a network connection as an "outside" connection and another network connection as an "inside" connection. However, the ICS application allows you to select any available network connection as an "outside" or "inside" connection, regardless of the BASP team configuration. Allied Telesyn recommends that you do not select any network connection that is part of the BASP team to be "outside" or "inside."

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