Altinex MT108-104 Troubleshooting Guide, 11. RD, Summary of Commands, LED is not LIT, No Sound

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MULTI-TASKER

Ui = unit number (i = # from 0-9)

Example:

To group cards #1, 2, and 3 as group 5 of unit #1, send the command [WRC1C2C3G5U1]. After executing this command, cards 1, 2, and 3 of unit 1 will be grouped together as group 5.

11. [RD]

This command displays the members in each group.

Command Format: [RDGkUi]

Gk = group number (k = # from 1-9)

Ui = unit number (i = # from 0-9)

member = C1 - C19 (card 1 to 19)

Example:

To read member data for group 1 of unit 1, send the [RD] command. The system will return feedback as C1C2C3 G5U1.

7.3 SUMMARY OF COMMANDS

1) [VER] Receives software version

2)[C] Receives status of the card

3)

[CiS]

Saves current status of the card

4)

[ + ]

Increases or decreases volume

 

[ - ]

(executed immediately after the

 

 

[SEL] command)

5)[SEL] Selects the volume for each individual output

6) [VOL] Groups multiple cards

7)[CLRC] Clears a single group or multiple groups

8)[CLRG] Clears a group

9)

[..S]

Save volume being sent

10)

[WR]

Groups multiple cards

11)

[RD]

Displays members in each group

TROUBLESHOOTING GUIDE

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We have carefully tested and have found no problems in the supplied MT108-104/(105); however, we would like to offer suggestions for the following:

8.1 LED IS NOT LIT

8.2 NO SOUND

8.3 SOUND DISTORTION

8.4 SOUND LEVEL IS LOW

8.1 LED IS NOT LIT

Cause 1: Card cage is not plugged in.

Solution: Plug card cage in. If the LED lights, the problem is solved. If the LED is still not lit, see Cause 2.

Cause 2: Card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not lit, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED is still not lit, see Solution 2.

Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

8.2 NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that it is working at an appropriate volume level and all source connections are correct. If the

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Contents MT108-104/MT108-105 Table of Contents Cleaning Precautions / Safety WarningsInstallation GeneralMT108-104/105 Technical SpecificationsMechanical Application Diagram ApplicationApplication Diagram 2 Internal View of the MT108-104/105 Description of Commands Installing Your MT108-104/105Operation CiS + orCLR Card SELVOL CLRCnUi11. RD Troubleshooting GuideSummary of Commands LED is not LITSound Distortion Altinex PolicyCause 3 Cable Sound Level is LOW