Motorola SBV5220 manual Precautions, VoIP cable modem

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Introduction

Installation Troubleshooting Glossary License

Precautions

Postpone VoIP cable modem installation until there is no risk of thunderstorm or lightning activity in the area.

To avoid damaging the VoIP cable modem with static electricity:

Always first connect the coaxial cable to the grounded cable TV wall outlet.

Before you connect or disconnect the USB or Ethernet cable from your VoIP cable modem or PC, always touch the coaxial cable connector on the VoIP cable modem to release any static charges.

To avoid damaging your VoIP cable modem or PC with static electricity:

Before you connect or

 

 

 

Always make the wall

disconnect the USB or

 

 

 

Ethernet cable, touch the

 

 

 

connection first.

 

coaxial cable connector on

 

 

 

 

the VoIP cable modem.

 

 

 

 

To prevent overheating the VoIP cable modem, do not block the ventilation holes.

Do not open the VoIP cable modem. Refer all service to your cable provider.

Wipe the VoIP cable modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

Caution

Contact your cable provider before connecting your VoIP cable modem to your existing telephone wiring. Do not connect the telephone wire to a traditional telephone (PSTN) service.

SBV5220 VoIP Cable Modem User Guide

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Contents User Guide SBV5220 VoIP Cable Modem Safety and Regulatory Information Recycling your Motorola Equipment Caring for the Environment by RecyclingSafety Requirements for the SBV5220 Lithium-Ion Battery Canada Industry Canada IC Important VoIP Service InformationRegulatory Information FCC Compliance Class B Digital DeviceInternational Declaration of Conformity FCC Declaration of ConformityVii Contents Introduction Installation SBV5220 VoIP Telephone Service IntroductionSBV5220 VoIP Cable Modem Telephone Features Supported by the SBV5220 Key Light Flashing Top and Front PanelKey Description Rear PanelModem Before You BeginVoIP cable modem PrecautionsSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Battery Installation Battery InstallationCabling and Startup for a Single User Installation and ConfigurationComputer Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Wall Mounting the SBV5220 Introduction Installation Troubleshooting Glossary License Wall Mounting Template Problem Possible Solutions TroubleshootingPower Front-Panel Lights and Error ConditionsIntroduction Installation Troubleshooting Glossary License Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Contact Us Frequently Asked QuestionsDo I need to change my Internet service provider ISP? What type of technical support is available?What do I do if my Motorola VoIP cable modem stops working? Docsis GlossaryVoIP You may Software LicenseVisit our website at

SBV5220 specifications

The Motorola SBV5220 is a versatile and robust modem that has gained recognition for its performance and reliability in the realm of broadband connectivity. Designed primarily for use with cable internet services, this device is particularly well-suited for users who demand a stable and fast internet connection for streaming, gaming, and other data-intensive applications.

One of the standout features of the SBV5220 is its ability to deliver high-speed internet access through its DOCSIS 2.0 technology. This standard enables the modem to achieve data transfer rates that meet the needs of most home and small office users. With a downstream capacity of up to 38 Mbps and upstream speeds reaching 30 Mbps, the SBV5220 ensures that users can enjoy a seamless online experience, even when multiple devices are connected.

In addition to its impressive speed capabilities, the SBV5220 incorporates advanced security features that help protect users from potential threats. Its built-in firewall helps prevent unauthorized access to the network and keeps personal data secure. Moreover, the modem supports various encryption protocols, ensuring that the data transmitted over the internet remains confidential.

The Motorola SBV5220 also boasts an integrated voice service, making it a dual-function device that allows users to make VoIP calls directly through the modem. This feature is especially beneficial for those who prefer a single device for both internet and phone services, reducing the need for multiple gadgets and simplifying setup.

Installation of the SBV5220 is a breeze, thanks to its user-friendly design. The device is compatible with most major cable internet providers, allowing for easy activation and connection. Its sleek design and compact size make it an attractive and unobtrusive addition to any home or office setup.

Moreover, the Motorola SBV5220 is equipped with LEDs that provide real-time feedback on the device's status, such as power, internet connectivity, and voice service activity. This helps users quickly troubleshoot any connectivity issues that may arise.

Overall, the Motorola SBV5220 is a reliable and feature-rich modem that delivers strong performance for both internet browsing and VoIP calls. Its combination of high-speed capability, integrated voice features, and security measures makes it an excellent choice for consumers seeking a dependable solution for their broadband needs. With its innovative design and technology, the SBV5220 stands out as a solid investment for any user looking to enhance their internet experience.