Motorola SBV5220 manual Caring for the Environment by Recycling, Recycling your Motorola Equipment

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Introduction

Installation

Troubleshooting

Glossary

License

Place this equipment on a stable surface.

Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth- grounded coaxial cable-TV wall outlet.

Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB or Ethernet cable from the cable modem or the user’s PC.

Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

Disconnect the phone wire (RJ-11 cable) and unplug the power cable before removing the cover.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe operating condition.

SAVE THESE INSTRUCTIONS.

Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical.

Caring for the Environment by Recycling

When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.

Recycling your Motorola Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.

SBV5220 VoIP Cable Modem User Guide

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Contents User Guide SBV5220 VoIP Cable Modem Safety and Regulatory Information Recycling your Motorola Equipment Caring for the Environment by RecyclingSafety Requirements for the SBV5220 Lithium-Ion Battery Canada Industry Canada IC Important VoIP Service InformationRegulatory Information FCC Compliance Class B Digital DeviceInternational Declaration of Conformity FCC Declaration of ConformityVii Contents Introduction Installation SBV5220 VoIP Telephone Service IntroductionSBV5220 VoIP Cable Modem Telephone Features Supported by the SBV5220 Key Light Flashing Top and Front PanelKey Description Rear PanelModem Before You BeginVoIP cable modem PrecautionsSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Battery Installation Battery InstallationCabling and Startup for a Single User Installation and ConfigurationComputer Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Wall Mounting the SBV5220 Introduction Installation Troubleshooting Glossary License Wall Mounting Template Problem Possible Solutions TroubleshootingPower Front-Panel Lights and Error ConditionsIntroduction Installation Troubleshooting Glossary License Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Contact Us Frequently Asked QuestionsDo I need to change my Internet service provider ISP? What type of technical support is available?What do I do if my Motorola VoIP cable modem stops working? Docsis GlossaryVoIP You may Software LicenseVisit our website at

SBV5220 specifications

The Motorola SBV5220 is a versatile and robust modem that has gained recognition for its performance and reliability in the realm of broadband connectivity. Designed primarily for use with cable internet services, this device is particularly well-suited for users who demand a stable and fast internet connection for streaming, gaming, and other data-intensive applications.

One of the standout features of the SBV5220 is its ability to deliver high-speed internet access through its DOCSIS 2.0 technology. This standard enables the modem to achieve data transfer rates that meet the needs of most home and small office users. With a downstream capacity of up to 38 Mbps and upstream speeds reaching 30 Mbps, the SBV5220 ensures that users can enjoy a seamless online experience, even when multiple devices are connected.

In addition to its impressive speed capabilities, the SBV5220 incorporates advanced security features that help protect users from potential threats. Its built-in firewall helps prevent unauthorized access to the network and keeps personal data secure. Moreover, the modem supports various encryption protocols, ensuring that the data transmitted over the internet remains confidential.

The Motorola SBV5220 also boasts an integrated voice service, making it a dual-function device that allows users to make VoIP calls directly through the modem. This feature is especially beneficial for those who prefer a single device for both internet and phone services, reducing the need for multiple gadgets and simplifying setup.

Installation of the SBV5220 is a breeze, thanks to its user-friendly design. The device is compatible with most major cable internet providers, allowing for easy activation and connection. Its sleek design and compact size make it an attractive and unobtrusive addition to any home or office setup.

Moreover, the Motorola SBV5220 is equipped with LEDs that provide real-time feedback on the device's status, such as power, internet connectivity, and voice service activity. This helps users quickly troubleshoot any connectivity issues that may arise.

Overall, the Motorola SBV5220 is a reliable and feature-rich modem that delivers strong performance for both internet browsing and VoIP calls. Its combination of high-speed capability, integrated voice features, and security measures makes it an excellent choice for consumers seeking a dependable solution for their broadband needs. With its innovative design and technology, the SBV5220 stands out as a solid investment for any user looking to enhance their internet experience.