Motorola SBV5220 manual Installation and Configuration, Cabling and Startup for a Single User

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To electrical outlet (step 4)

Introduction

Installation

Troubleshooting Glossary License

Installation and Configuration

To install and configure your Motorola VoIP cable modem for a single PC running Microsoft Windows, we recommend using the Installation Assistant. You can start the Installation Assistant from the Main Menu on the SBV5220 VoIP Cable Modem CD-ROM. In most cases, the Installation Assistant automatically configures your Motorola VoIP cable modem.

Otherwise, to install and configure your Motorola VoIP cable modem:

1Connect the cables as described for your situation:

“Cabling and Startup for a Single User” on page 10

“Cabling for Multiple Users” on page 35

2If you are using the USB port only, go to “Setting Up a USB Driver” on page 12. Ethernet users can skip this step.

3Configure TCP/IP and verify the IP address for your computer as described for your situation:

For Windows computers, see “Configuring TCP/IP” on page 22.

Refer to your Macintosh or UNIX user manual for information regarding TCP/IP and IP address configuration.

Cabling and Startup for a Single User

Allow some time (5 to 30 minutes) to power up the first time because the Motorola VoIP cable modem must find and lock on the appropriate channels for communications.

Always connect coaxial cable to the wall outlet first.

To cable outlet (step 2)

1Be sure your computer is on and the Motorola VoIP cable modem is unplugged.

2Connect one end of the coaxial cable to the cable outlet or splitter. Connect the other end of the coaxial cable to the CABLE connector on the Motorola VoIP cable modem. Hand-tighten the connectors to avoid damaging them.

3Insert the SBV5220 VoIP Cable Modem CD-ROM into your CD-ROM drive.

4Plug the AC power cord into the connector on the Motorola VoIP cable modem and an unswitched AC electrical outlet.

This turns on the Motorola VoIP cable modem. You do not need to unplug it when not in use.

SBV5220 VoIP Cable Modem User Guide

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Contents User Guide SBV5220 VoIP Cable Modem Safety and Regulatory Information Recycling your Motorola Equipment Caring for the Environment by RecyclingSafety Requirements for the SBV5220 Lithium-Ion Battery Canada Industry Canada IC Important VoIP Service InformationRegulatory Information FCC Compliance Class B Digital DeviceInternational Declaration of Conformity FCC Declaration of ConformityVii Contents Introduction Installation Introduction SBV5220 VoIP Telephone ServiceSBV5220 VoIP Cable Modem Telephone Features Supported by the SBV5220 Key Light Flashing Top and Front PanelKey Description Rear PanelModem Before You BeginVoIP cable modem PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsUSB Connection Battery Installation Battery InstallationCabling and Startup for a Single User Installation and ConfigurationComputer Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Wall Mounting the SBV5220 Introduction Installation Troubleshooting Glossary License Wall Mounting Template Problem Possible Solutions TroubleshootingPower Front-Panel Lights and Error ConditionsIntroduction Installation Troubleshooting Glossary License Removing the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Contact Us Frequently Asked QuestionsWhat type of technical support is available? Do I need to change my Internet service provider ISP?What do I do if my Motorola VoIP cable modem stops working? Docsis GlossaryVoIP You may Software LicenseVisit our website at

SBV5220 specifications

The Motorola SBV5220 is a versatile and robust modem that has gained recognition for its performance and reliability in the realm of broadband connectivity. Designed primarily for use with cable internet services, this device is particularly well-suited for users who demand a stable and fast internet connection for streaming, gaming, and other data-intensive applications.

One of the standout features of the SBV5220 is its ability to deliver high-speed internet access through its DOCSIS 2.0 technology. This standard enables the modem to achieve data transfer rates that meet the needs of most home and small office users. With a downstream capacity of up to 38 Mbps and upstream speeds reaching 30 Mbps, the SBV5220 ensures that users can enjoy a seamless online experience, even when multiple devices are connected.

In addition to its impressive speed capabilities, the SBV5220 incorporates advanced security features that help protect users from potential threats. Its built-in firewall helps prevent unauthorized access to the network and keeps personal data secure. Moreover, the modem supports various encryption protocols, ensuring that the data transmitted over the internet remains confidential.

The Motorola SBV5220 also boasts an integrated voice service, making it a dual-function device that allows users to make VoIP calls directly through the modem. This feature is especially beneficial for those who prefer a single device for both internet and phone services, reducing the need for multiple gadgets and simplifying setup.

Installation of the SBV5220 is a breeze, thanks to its user-friendly design. The device is compatible with most major cable internet providers, allowing for easy activation and connection. Its sleek design and compact size make it an attractive and unobtrusive addition to any home or office setup.

Moreover, the Motorola SBV5220 is equipped with LEDs that provide real-time feedback on the device's status, such as power, internet connectivity, and voice service activity. This helps users quickly troubleshoot any connectivity issues that may arise.

Overall, the Motorola SBV5220 is a reliable and feature-rich modem that delivers strong performance for both internet browsing and VoIP calls. Its combination of high-speed capability, integrated voice features, and security measures makes it an excellent choice for consumers seeking a dependable solution for their broadband needs. With its innovative design and technology, the SBV5220 stands out as a solid investment for any user looking to enhance their internet experience.