Motorola SBV4200 manual Introduction, Easier

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary

License

Easier!

Unlike dial-up modems or ISDN, you’re always on, always connected. For easiest set-up, use the Installation Assistant on the SURFboard VoIP Cable Modem CD-ROM.

Faster!

Your VoIP cable modem is up to 100 times faster than a dial-up modem. It lets you enjoy surfing the web without the long wait. Because many network and other factors can affect performance, the actual speed will vary.

Better!

Your VoIP cable modem is made by the company with over 50 years of cable TV expertise.

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Introduction

Congratulations, you have a new Motorola SURFboard Voice over Internet Protocol (VoIP) cable modem! It provides high-speed access to the Internet and other online services. This VoIP cable modem transmits and receives data much faster than traditional dial-up or ISDN modems. Unlike a dial-up modem, your SURFboard VoIP cable modem is always online. Just open your browser and surf!

You can use your high-speed, upgradeable VoIP cable modem to connect one or more computers in your home or business to the Internet. You can connect:

A single computer equipped with a Universal Serial Bus (USB) port directly to the USB port on the SURFboard VoIP cable modem

A single computer equipped with an Ethernet adapter directly to the Ethernet port on the SURFboard VoIP cable modem

Two computers; one to the USB port and one to the Ethernet port

Up to 31 computers to a single SURFboard VoIP cable modem using an Ethernet hub, as shown in “Cabling for Multiple Users” on page 39

You can connect up to two standard telephone lines using your SURFboard VoIP cable modem, which supports:

Standard features such as caller ID, call waiting, and call forwarding

Software upgrades over the network to provide new or improved services

1 SURFboard® SBV4200 VoIP Cable Modem User Guide

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Contents SURFboard SBV4200 VoIP Cable Modem User Guide Ii SURFboard SBV4200 VoIP Cable Modem User Guide Iii SURFboard SBV4200 VoIP Cable Modem User Guide Contents SURFboard SBV4200 VoIP Cable Modem User Guide Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin Precautions Signing Up for Service Internet MAC Telephone MACComputer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User StepCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Cabling for Multiple UsersTroubleshooting Problem Possible SolutionsCannot send or receive data Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Me Click the Motorola SurfBoard USB Cable ModemRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us What is Voice over Internet Protocol VoIP? Frequently Asked QuestionsWhat is high-speed cable Internet access? Can I still watch cable TV while using my VoIP cable modem?What is PacketCable? Do I need to change my Internet service provider ISP?What are CableLabs Certified, Docsis and Euro-DOCSIS? What type of technical support is available? What do I do if my SURFboard VoIP cable modem stops working?Glossary Coaxial cablePstn Software License SURFboard Cable ModemsGovernment Restricted Rights Mgbi
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