Introduction | Before You Begin | Installation & Configuration | Troubleshooting |
FAQ
Glossary License
Frequently Asked Questions
Here are answers to questions our customers frequently ask.
QWhat is high-speed cable Internet access?
ACable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and does not tie up telephone lines for incoming or outgoing calls and faxes.
QWhat is Voice over Internet Protocol (VoIP)?
AVoIP uses cable television wires instead of traditional telephone lines to provide voice and fax service.
QHow fast are VoIP cable modems?
ACable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over 1,000 Kbps. Due to network condition such as traffic volume and the speed of the sites you visit, actual speed may vary. Many network and other factors can affect download speeds.
QCan I still watch cable TV while using my VoIP cable modem?
AYes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
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SURFboard® SBV4200 VoIP Cable Modem User Guide
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