3Com 3CRSHEW696 manual Uninstalling the USB Adapter

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2Troubleshooting

Uninstalling the USB Adapter

Previous installations or interrupted installation attempts sometimes leave problems that affect operation. Possible problems include:

Wireless LAN USB Adapter fails to function.

Operating system does not detect the Wireless LAN USB Adapter.

System issues a warning tone at start-up.

If the installation is unsuccessful, your best course may be to completely uninstall the adapter and repeat the installation procedure.

CAUTION: Exit any networking applications before uninstalling the adapter.

1Make sure you have exited any networking applications.

2Make sure the Wireless LAN USB Adapter is attached to your computer.

3Use the standard operating system procedure to remove the adapter driver.

The procedure for Windows XP, 2000, Windows Me, and Windows 98 SE, is shown below.

a If you are using Windows 2000, Me, or 98 SE, click Start > Settings > Control Panel.

If you are using Windows XP, click Start > Control Panel. b Double-click the System icon.

If you are using Windows XP or 2000, click the Hardware tab.

The System Properties window appears, detailing your system setup. c Click Device Manager.

A list of devices appears, arranged by type. d Double-click Network Adapters.

One entry appears: 3Com 3CRSHEW696 Wireless LAN USB Adapter. e From the Action menu, select Remove.

If you are using Windows XP or 2000, select Uninstall... .

f Click OK.

g Close the open windows until you return to the desktop.

4Detach the Wireless LAN USB Adapter from your computer.

5Restart the computer.

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Contents Wireless LAN USB Wireless LAN USB Adapter User Guide3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Contents Installation CD Windows XP, 2000, Me, and 98 SEConfirming Device Installation Connecting Your Wireless LAN USB AdapterAntennas 3Com Connection Assistant Installing 3Com Wireless LAN ManagerUsing Wireless LAN Manager Connection Assitant ToolbarConnection Assistant Options Diagnosing Problems TroubleshootingWireless LAN USB Adapter LED Indicators Uninstalling the USB Adapter Updating the Wireless LAN USB Adapter Driver Uninstalling Wireless LAN ManagerWindows XP Windows Me and 98 SE Technical Support Online Technical Services3Com Knowledgebase Web Services World Wide Web SiteSupport from 3Com Support from Your Network SupplierReturning Products for Repair Regulatory Compliance Information FCC Part 15 Notice Applicable to use within the USAIndustry Canada IC Emissions Compliance Statement European Community Declaration of Conformity Regulatory Compliance Information