3Com Corporation LIMITED WARRANTY
| This warranty applies to Customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K, |
| and other English language countries, and countries for which a translation into the local language is not provided. |
Home Ethernet Gateway |
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HARDWARE | 3Com warrants to the end user (“Customer”) that this hardware product to be free from defects in workmanship and |
| materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its |
| authorized reseller: |
| Five (5) years |
| 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or |
| part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options |
| is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product. |
| All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. 3Com |
| warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty |
| period, whichever is longer. |
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SOFTWARE | 3Com warrants to Customer that each software program licensed from it will perform in substantial conformance to its |
| program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com |
| warrants the media containing software against failure during the warranty period. No updates are provided. 3Com's sole |
| obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer |
| for any defective software product, or to replace any defective media with software which substantially conforms to applicable |
| 3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and |
| associated reference materials. 3Com makes no warranty or representation that its software products will meet Customer’s |
| requirements or work in combination with any hardware or applications software products provided by third parties, that the |
| operation of the software products will be uninterrupted or error free, or that all defects in the software products will be |
| corrected. For any third party products listed in the 3Com software product documentation or specifications as being |
| compatible, 3Com will make reasonable efforts to provide compatibility, except where the |
| “bug” or defect in the third party's product or from use of the software product not in accordance with 3Com’s published |
| specifications or user manual. |
| THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE. THE USE OF WHICH IS GOVERNED BY |
| A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE. |
| FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH |
| SOFTWARE. |
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YEAR 2000 WARRANTY | In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed |
| to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data |
| on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the |
| 3Com product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the |
| exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this |
| standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date |
| data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after |
| purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update |
| which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to |
| replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product. |
| Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or |
| until April 1, 2000, whichever is later. |
OBTAINING WARRANTY SERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.
Dead- or
Advance Replacement is provided for one (1) year, after which time it may be available for a specified fee. 3Com will make commercially reasonable efforts to ship the replacement product not later than five (5) business days after receiving the request for advance replacement, but may be delayed due to product availability or export or import procedures. The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement, at list price. This advance replacement is different from the