Adaptec 1744, AHA-1740A, 1742A user manual EISA-to-Fast Scsi Host Adapter Troubleshooting

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EISA-to-Fast SCSI Host Adapter

Troubleshooting

LED on host adapter after power-on - The LED on the AHA-1740A/1742A/1744 should come on briefly after turn- ing the system power on. The LED should turn off when a request is sent to the host adapter.

LED on host adapter during operation - If the LED on the AHA-1740A/1742A/1744 is always on, the orientation of the SCSI cable between the host adapter and the drive may be reversed. For the proper orientation refer to the AHA-1740A/1742A/1744 Installation Guide.

If the LED begins to blink at regular intervals then the host adapter has detected an internal failure and should be returned for repair or replacement to the place of pur- chase. An error message may also appear on the screen.

If the AHA-1740A/1742A/1744 BIOS message does not display on the screen then the computer system is not recognizing the host adapter.

Check the AHA-1740A/1742A/1744 BIOS address to ensure it is not conflicting with other host adapters in- stalled in the computer system.

Try a different BIOS address. For the proper address refer to the AHA-1740A/1742A/1744 Installation Guide.

Change the BIOS wait-state jumper. For the proper jumper settings refer to the AHA-1740A/1742A/1744 Installation Guide.

Try changing the BIOS address from the default of CC000h to DC000h, or some other available value.

If the following message displays:

host adapter not found at port 330h

Check the port address setting. Verify the correct installation of the SCSI cable. An inverted or misplaced internal SCSI cable, generating a forced SCSI reset, may be causing the problem.

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Contents User’s Manual Page User’s Manual Copyright Iii Page Table of Contents Adaptec Glossary Index List of Tables List of FiguresPreface Bold ConventionsPage South milpitas blvd. ∙ milpitas, ca 95035 ∙408945-8600 General Product Information OverviewAdaptec EISA-to-Fast Scsi Host Adapter Overview AHA 1740A/1742A/1744 Program Files Installation SoftwareAHA 1740A/1742A/1744 Operation Modes Bios Operation ModesSystem Caching Description AHA-1740A/1742A/1744 Product Specifications Product Specifications∙ Technical Reference Manual ∙ Installation GuideAssociated Documentation Unpacking and Inspection Hardware InstallationPreparation Scsi Device Termination Scsi TerminatorsScsi ID Scsi ParityPhysical Installation in the System Adaptec Multiple Host Adapter Support Standard ModeEnhanced Mode Standard and Enhanced Modes Running the ADL Program Adaptec Download UtilityHost Adapter Listing ADL Main Menu Download Firmware Screen Download FirmwareDownload Warning Message Screen Firmware Information Enhanced Mode Firmware InformationLow-Level Format Device Selection Screen Low-Level FormatLow-Level Format Option Selection Screen Low-Level Format Options screen displaysExiting the ADL Program Exiting the ADL ProgramPage Standard Mode Operation Host Adapter Bios OperationAdaptec Enhanced Bios Boot Message Enhanced Mode OperationBoot Message With Error Detection Enabled Determining Problems Using the LED TroubleshootingAHA 1740A/1742A/1744 LED Flash Codes Problems Detected During InstallationEISA-to-Fast Scsi Host Adapter Troubleshooting Problems Using a Scsi and a Standard Disk Drive Problems Booting the System from a Scsi DriveProblems Using Two Scsi Drives Adaptec DOS 1 Gigabyte Limit Extended Translation Using DOSDisk Drives Over 1 Gigabyte Drives With Mixed Partitions When to Use Extended Translation With DOS Version 5 OnlyUsing Extended Translation Load ASW-1410 v3.0a Using FdiskQuestions and Answers About Extended Translation Adaptec DOS/Windows Loading the I/O Operating Environment SoftwareUnix Novell NetWareOS/2 Glossary Asynchronous Event Notification Bus Device ResetCommand Control Block Command Descriptor BlockControl Microprocessor Common Command SetConfiguration Direct Memory AccessHost Enhanced ModeFirmware Initiator Host AdapterIBM PC-AT Compatible Industry Standard ArchitectureMulti-tasking Operation MailboxMailbox Out ManagerSingle-Threaded Operation Scatter/GatherScsi Device Single-EndedTagged Queuing Standard ModeSynchronous Data Transfer Synchronous Data Transfer NegotiationIndex AHA-1740A/1742A/1744 Index-2 Index-3 AHA-1740A/1742A/1744 Index-4