Asus 54Mbps manual Troubleshooting

Troubleshooting

This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using ASUS Wireless LAN card products. These problems requires simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section.

Problem	Action
My computer does not	Verify if the ASUS USB Wireless LAN
recognize the installed	Adapter drivers are properly installed by
ASUS USB Wireless LAN	following these instructions:
Adapter.	1. Open the Control Panel window from
	the Windows® desktop.
	2. Double-click on the System icon.
	3. Windows® 98SE/Me users: Select the
	Device Manager tab.
	Windows® 2000/XP users: Select the
	Hardware tab then click the Device
	Manager button.
	4. Click the “+” symbol preceeding the
	Network Adapters item, then check the
	ASUS 802.11 Network Adapter item.
	A yellow exclamation point or a red plus
	sign preceeding the network adapter
	means that the device driver is not
	properly installed. Re-install the device
	driver following the instructions below.
A yellow exclamation	The device driver is not properly installed.
point or a red plus sign	Follow these instructions to uninstall and
appears on the ASUS	re-install the driver.
802.11b Network Adapter	1. Insert the Support CD into the CD-ROM
or ASUS 802.11g	drive.
Network Adapter item.
	2. When the ASUS Wireless LAN installation
	window appears, click “Uninstall ASUS
	WLAN Card Utilities/Driver” option.
	3. Restart your computer and repeat the
	software installation following the
	instructions contained in this User Guide.

4-2 Chapter 4: Troubleshooting