D-Link DWA-556 manual Troubleshooting

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Section 5 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DWA-556. Read the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.)

1. How do I know if my adapter is installed properly?

Go to Start > My Computer > Properties.

Select the Hardware Tab.

D-Link DWA-556 User Manual

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Contents Page Table of Contents ProductPackageOverviewContents Introduction Features Hardware Overview LEDsInstallation Remove Existing InstallationsGetting Started Disable Other Wireless Adapters DisableProperties Installation Wireless Installation Considerations Adapter Installation Click Install DriversInstallation Click Continue Anyway Installation Configuration Link Wireless Connection ManagerDouble-click the Wireless Connection Wireless Networks My Wireless Networks New Button Modify Delete ActivateAdd Profile Modify Profile Support About Windows XP Configuration Utility Choose a Wireless Network window click Change Disabling The Windows XP UtilityConfiguration Wireless Security What is WEP?What is WPA? Configure WEP Using the D-Link Wireless Connection ManagerSelect WEP under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Passphrase Select WPA/WPA2 Passphrase under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Troubleshooting Right-click on D-Link DWA-556 Wireless Desktop Adapter Cannot connect to the access point or the wireless router DWA-556 Power and Link lights are not onForgot my encryption key Computer does not recognize the DWA-556 Wireless Adapter Uncheck Hide extension for known file types click on ApplyHow can I troubleshoot distance issues using the DWA-556? Wireless Basics What is Wireless? Wireless Local Area Network WlanWireless Personal Area Network Wpan HomeSmall Office and Home Office Centralize your router or Access Point Eliminate InterferenceWireless Modes SecurityNetworking Basics Check your IP addressStep Step Highlight Internet Protocol TCP/IP and click PropertiesTechnical Specifications DimensionsContacting Technical Support Phone SupportWarranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesLimitation of Liability Governing LawTrademarks Copyright StatementCE Mark Warning FCC StatementImportant Note Registration