Black Box LWE100A-W1, LWE100AE, LWE100A-KIT, LWE100A-W2 Troubleshooting, Frequently Asked Questions

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Chapter 9: Troubleshooting

9. Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the Wireless P-T-P Ethernet Extender.

9.1 Frequently Asked Questions

Q 1. What is the MAC address of the Wireless P-T-P Ethernet Extender?

MAC Address distinguishes itself by a unique identity among network devices. It appears in two places: 1. Each device has a label posted with the MAC address. Please see below.

Figure 9-1. MAC address.

2.On the Wireless P-T-P Ethernet Extender Web-based management interface, you can view the MAC Address from “View Basic

Information.”

Q 2. How do I reset the unit to default settings?

You may restore factory default settings in “Configuration File” from “Management.”

Q 3. How do I backup and retrieve my configuration settings?

You backup the file by generating a configuration file or retrieve the settings you have backed up previously in “Configuration File” from “Management.”

Q 4. What if I cannot access the Web-based management interface?

Please check the following:

•Make sure the power supply is working; try to power on the unit again.

•Make sure the IP address of PC is correct (in the same network segment as the unit).

•Login to the unit via another browser, such as Firefox.

•Hardware reset the unit.

Q 5. What if the wireless connection is not stable after associating with an AP under wireless client mode?

•Since the Wireless P-T-P Ethernet Extender comes with a built-in directional antenna, we recommend that you make the

Wireless P-T-P Ethernet Extender face the direction where the AP is for best connection quality.

•In addition, you can start “Site Survey” in “Wireless Basic Settings” to check the signal strength. If it is weak or unstable (the smaller the number is, the weaker the signal strength is), join another available AP for a better connection.

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Contents Customer Support Information Trademarks Used in this Manual Trademarks Used in this ManualAbout This Manual FCC and IC RFI Statements Radio Frequency Interference StatementsNOM Statement Table of Contents Table of Contents Radio SpecificationsSpecifications General SoftwareOverview Introduction FeaturesOverview What’s IncludedLWE100A Ethernet extender Typical Application ComponentsHardware Installation Hardware Installation Hardware Installation Pole Mounting ExtenderHardware Installation Using the External Antenna Extender installed outdoors on a poleUsing the Grounding Wire 10. Connecting one end of the grounding wire11. Connecting the other end of the grounding wire Basic Settings Basic Settings Factory Default SettingsSystem Requirements Logging Into the Web-based InterfaceBasic System Settings MainBasic Settings Basic Settings Time Settings Radius SettingsFirewall Settings Destination IP filtering 11. Port forwarding 13. DMZ Basic Wireless Settings Basic Settings VAP Profile Settings Site Survey16. VAP Profile settings Vlan Tab 18. Management Vlan IDAdvanced Settings Advanced Settings Advanced Wireless SettingsWireless Security Settings Data Encryption and Authentication SettingsAdvanced Settings Access Control Access Control Access Control ModeWDS Settings Management Management Remote ManagementSnmp Management Management Coovachilli Settings Upgrade Firmware Backup/ Retrieve SettingsRestore Factory Default Settings Restore settingsReboot PasswordCertificate Settings 10. Certificate settingsMonitoring Tools Monitoring Tools System LogPing Watchdog Site surveyData Rate Test Antenna AlignmentSpeed Test Antenna alignmentStatus Status View Basic InformationView Association List View Network Flow Statistics Association node detailsView ARP Table View Bridge TableView Active Dhcp Client Table View Network Activities Dhcp client tableTroubleshooting TroubleshootingFrequently Asked Questions Contacting Black Box Shipping and PackagingAppendix a Ascii Appendix A. AsciiAppendix B. SSH Settings Appendix B. SSH SettingsAppendix B. SSH Settings Table B-1 . CLI commandsCountry and wireless mode Mpdu Msdu Appendix B. SSH Settings Appendix B. SSH Settings Appendix B. SSH Settings Appendix B. SSH Settings License Version Blackbox.com Blackbox.com Black Box Tech Support FREE! Live /7

LWE100AE-KIT, LWE100A-KIT-W2, LWE100A, Wireless P-T-P Ethernet Extender, LWE100A-W2 specifications

The Black Box LWE100A-KIT-W1 and its related models, including the LWE100AE, LWE100A-KIT, LWE100A-W1, and LWE100A-W2, represent a robust solution for managing and extending wireless communications in various environments. These kits are particularly designed for use in scenarios requiring reliable data transfer over extended distances, making them ideal for both commercial and industrial applications.

One of the standout features of the LWE100A-KIT-W1 is its ability to operate on a frequency range that minimizes interference. The device supports multiple wireless standards, ensuring compatibility with a variety of existing setups. The advanced wireless technology embedded in these products supports Ethernet-over-Wi-Fi connections, allowing for seamless integration into existing networks without significant overhauls.

A primary characteristic of the LWE100A series is its exceptional range capability. Utilizing high-gain antennas, the devices deliver consistent performance even in challenging environments, enabling connections over considerable distances. This feature makes them perfect for applications that require connectivity in large facilities, outdoor setups, and remote locations.

The LWE100AE model adds versatility to the series by offering additional features such as Power over Ethernet (PoE) support. This capability simplifies installation by allowing power to be delivered over the same cable as data, reducing clutter and the need for separate power sources. Furthermore, the devices are designed with ruggedness in mind, making them suitable for deployment in harsh conditions without compromising performance.

In addition to their technical specifications, the Black Box LWE100A series emphasizes user-friendly installation and management. The inclusion of an intuitive web interface simplifies configuration and monitoring, allowing users to manage connections and troubleshoot issues with ease.

Another advantageous characteristic is the enhanced security features integrated into these devices, including encryption protocols that safeguard data during transmission. This is particularly crucial for businesses handling sensitive information, ensuring that their communications remain protected against unauthorized access.

In summary, Black Box LWE100A-KIT-W1 and its associated models are engineered to provide reliable, long-range wireless communication solutions while addressing the needs for security and user-friendliness. With their advanced technology, versatility, and robust performance, they are an excellent choice for professionals looking to enhance their wireless network capabilities.
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