Black Box LWE100AE, LWE100A-W1, LWE100A-KIT user manual Contacting Black Box, Shipping and Packaging

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Chapter 9: Troubleshooting

9.2 Contacting Black Box

If you determine that your Wireless P-T-P Ethernet Extender is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

the nature and duration of the problem.

when the problem occurs.

the components involved in the problem.

any particular application that, when used, appears to create the problem or make it worse.

9.3 Shipping and Packaging

If you need to transport or ship your Wireless P-T-P Ethernet Extender:

Package it carefully. We recommend that you use the original container.

If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact

Black Box to get a Return Authorization (RA) number.

724-746-5500 blackbox.com

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Contents Customer Support Information Trademarks Used in this Manual Trademarks Used in this ManualAbout This Manual Radio Frequency Interference Statements FCC and IC RFI StatementsNOM Statement Table of Contents Table of Contents Software SpecificationsSpecifications General RadioWhat’s Included FeaturesOverview Overview IntroductionLWE100A Ethernet extender Components Typical ApplicationHardware Installation Hardware Installation Hardware Installation Extender Pole MountingHardware Installation Extender installed outdoors on a pole Using the External Antenna10. Connecting one end of the grounding wire Using the Grounding Wire11. Connecting the other end of the grounding wire Basic Settings Factory Default Settings Basic SettingsLogging Into the Web-based Interface System RequirementsMain Basic System SettingsBasic Settings Basic Settings Radius Settings Time SettingsFirewall Settings Destination IP filtering 11. Port forwarding 13. DMZ Basic Wireless Settings Basic Settings Site Survey VAP Profile Settings16. VAP Profile settings 18. Management Vlan ID Vlan TabAdvanced Settings Advanced Wireless Settings Advanced SettingsData Encryption and Authentication Settings Wireless Security SettingsAdvanced Settings Access Control Access Control Mode Access ControlWDS Settings Management Remote Management ManagementSnmp Management Management Coovachilli Settings Backup/ Retrieve Settings Upgrade FirmwareRestore settings Restore Factory Default SettingsPassword Reboot10. Certificate settings Certificate SettingsMonitoring Tools System Log Monitoring ToolsSite survey Ping WatchdogAntenna Alignment Data Rate TestAntenna alignment Speed TestStatus View Basic Information StatusView Association List Association node details View Network Flow StatisticsView Bridge Table View ARP TableView Active Dhcp Client Table Dhcp client table View Network ActivitiesTroubleshooting TroubleshootingFrequently Asked Questions Shipping and Packaging Contacting Black BoxAppendix A. Ascii Appendix a AsciiAppendix B. SSH Settings Appendix B. SSH SettingsTable B-1 . CLI commands Appendix B. SSH SettingsCountry and wireless mode Mpdu Msdu Appendix B. SSH Settings Appendix B. SSH Settings Appendix B. SSH Settings Appendix B. SSH Settings License Version Blackbox.com Blackbox.com Black Box Tech Support FREE! Live /7

LWE100AE-KIT, LWE100A-KIT-W2, LWE100A, Wireless P-T-P Ethernet Extender, LWE100A-W2 specifications

The Black Box LWE100A-KIT-W1 and its related models, including the LWE100AE, LWE100A-KIT, LWE100A-W1, and LWE100A-W2, represent a robust solution for managing and extending wireless communications in various environments. These kits are particularly designed for use in scenarios requiring reliable data transfer over extended distances, making them ideal for both commercial and industrial applications.

One of the standout features of the LWE100A-KIT-W1 is its ability to operate on a frequency range that minimizes interference. The device supports multiple wireless standards, ensuring compatibility with a variety of existing setups. The advanced wireless technology embedded in these products supports Ethernet-over-Wi-Fi connections, allowing for seamless integration into existing networks without significant overhauls.

A primary characteristic of the LWE100A series is its exceptional range capability. Utilizing high-gain antennas, the devices deliver consistent performance even in challenging environments, enabling connections over considerable distances. This feature makes them perfect for applications that require connectivity in large facilities, outdoor setups, and remote locations.

The LWE100AE model adds versatility to the series by offering additional features such as Power over Ethernet (PoE) support. This capability simplifies installation by allowing power to be delivered over the same cable as data, reducing clutter and the need for separate power sources. Furthermore, the devices are designed with ruggedness in mind, making them suitable for deployment in harsh conditions without compromising performance.

In addition to their technical specifications, the Black Box LWE100A series emphasizes user-friendly installation and management. The inclusion of an intuitive web interface simplifies configuration and monitoring, allowing users to manage connections and troubleshoot issues with ease.

Another advantageous characteristic is the enhanced security features integrated into these devices, including encryption protocols that safeguard data during transmission. This is particularly crucial for businesses handling sensitive information, ensuring that their communications remain protected against unauthorized access.

In summary, Black Box LWE100A-KIT-W1 and its associated models are engineered to provide reliable, long-range wireless communication solutions while addressing the needs for security and user-friendliness. With their advanced technology, versatility, and robust performance, they are an excellent choice for professionals looking to enhance their wireless network capabilities.